Application Support Specialist

A Job? Or a Lifetime Experience? Start Yours Here! 🚀

**Please note that we're aiming at an expatriation to Portugal**

We are a Portuguese technology consulting company with a strong international presence across Europe. With 10 years of experience, we achieved Large Company status in 2018 and now count 350+ associates, continuing to grow steadily.We operate from Lisbon, Porto, and Leiria, delivering projects in more than 20 countries, and we are proud to be part of Portugal’s Top 10 national companies, with 250% growth in recent years.📈

🌟 Why Affinity

• Work-life balance is part of our DNA. We believe in win-win-win relationships, turning every professional interaction into a unique experience.
• At Affinity, working with us is more than a job — it’s a “Lifetime Experience”, where you can fully express your potential and succeed on every level.

#welcometoyourfuture

🏅 What you need to have:

• Monitor and support business-critical applications in production, investigate and resolve incidents, analyze logs, ensure service continuity, and follow up on escalations.
• Work closely with infrastructure, development, production, and business teams; support deployments, testing, releases, documentation, and continuous improvement initiatives.

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• Handle file transfers and messaging platforms, with experience in Linux/Unix, Tomcat, JBoss, Apache HTTP Server, IBM MQ, Axway CFT/Secure Transport, SFTP, FTPS, HTTPS, PeSIT, and networking fundamentals such as TCP/IP, DNS, firewalls, SSL/TLS, SSH, and VPN.
• Use monitoring and ticketing tools such as Jira and ServiceNow, with Control-M and production monitoring tools as a plus; knowledge of PGP/GPG and TLS is also valued.
• Bring strong troubleshooting, analytical, communication, coordination, and customer-oriented skills, with experience in Application Support or Production Support and a proactive, solution-driven mindset.

🫡Nice to have:

• Banking or financial services experience.
• ITIL knowledge.
• Experience supporting middleware platforms.
• Knowledge of scripting (Bash, Shell, Python).
• Experience with APIs and integration platforms.

✈️ What will encourage you:

• The chance to relocate to Lisbon and experience Portugal’s vibrant culture, warmer climate, and relaxed lifestyle

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

• Working in a dynamic, people-first company that values trust, simplicity, and efficiency
• A career path driven by performance and motivation, with opportunities to grow internationally
• The possibility to build a long-term future at Affinity, enjoying both professional fulfillment and a rich cultural experience

We’re seeking individuals who are resourceful, autonomous, and eager to take initiative, with a client-focused attitude and a passion for continuous improvement in both technology and processes.

🎯 Being Affinity:

• #Affinity – Building close and empathetic relationships with colleagues, clients, and candidates (not just with technologies, languages, and platforms). Team spirit and a positive attitude
• #Ambition – Wanting to do more and better. A drive to exceed expectations and grow personally and professionally;
• #Action – Energy to make things happen. Showing proactivity and initiative;
• #Learning – A desire to evolve individually and collectively and become an expert in the tech market.

Beyond your professional satisfaction, we want to provide you with memorable leisure and social opportunities worthy of an Affinity experience.