Recruitment Operations & Training Manager

Recruitment & Training Manager

📍 Location: United States

🏢 Industry: Construction

💼 Work Setting: Remote

Are you passionate about building high-performing recruitment teams through structured onboarding, training, and operational excellence?

Our client is seeking a Recruitment Operations & Training Manager to lead training, onboarding, performance management, and process optimization across a rapidly growing recruitment organization. This role is ideal for a process-driven leader who excels at building scalable systems, driving accountability, and improving team performance.

Key Responsibilities

Training & Onboarding Excellence

• Design and implement structured onboarding programs for recruitment teams.
• Develop and maintain training materials, playbooks, learning modules, and certification processes.
• Ensure team members successfully complete training milestones before engaging with clients and candidates.
• Continuously improve learning programs to support team growth and operational consistency.

Performance Management & Team Enablement

• Monitor recruiter performance, productivity, and pipeline activity to ensure operational standards are met.
• Conduct regular coaching sessions, performance reviews, and one-on-one meetings.
• Establish performance metrics and accountability frameworks that drive results while supporting employee engagement.
• Identify skill gaps and create targeted development plans.

Recruitment Operations

• Oversee recruiting workflows, pipeline management, and operational processes.
• Ensure consistent adherence to recruitment methodologies, quality standards, and system workflows.
• Analyze recruiting funnel performance and identify opportunities for improvement.
• Proactively address operational bottlenecks that could impact delivery or client satisfaction.

Process Improvement & Documentation

• Own and maintain recruitment SOPs, operational documentation, and best practices.
• Continuously refine processes to improve efficiency, scalability, and service quality.
• Implement system enhancements and operational controls that support sustainable growth.
• Drive process compliance across distributed teams.

Required Qualifications

• 5+ years of experience in recruitment operations, talent acquisition, recruiting leadership, or related functions.
• Proven experience designing and delivering recruiter onboarding and training programs.
• Experience managing remote or distributed teams.
• Strong process improvement and operational management expertise.
• Demonstrated success developing SOPs, workflows, and scalable operational frameworks.
• Experience working with Applicant Tracking Systems (ATS) and recruitment technology platforms.
• Strong analytical, coaching, and performance management skills.

Preferred Qualifications

• Experience supporting construction, skilled trades, or industrial recruitment environments.
• Familiarity with platforms such as:
• Loxo ATS
• HubSpot CRM
• Avoma
• Joveo
• Experience scaling recruitment operations in high-growth organizations.