AI Summary
ALIS is seeking a Product Integrations Manager to lead their App Store team. This role involves being the technical architect for partner integrations, defining technical specifications, and managing the end-to-end onboarding process. Requires 3+ years of SaaS experience, strong technical troubleshooting, and client interaction skills.
Key Highlights
Lead the App Store team and act as the technical architect for partner integrations.
Manage the end-to-end onboarding process for new integration partners.
Requires 3+ years of SaaS experience and proven ability to troubleshoot complex data exchange issues.
Key Responsibilities
Build and maintain quarterly and annual roadmaps for the App Store, evangelizing the product vision to stakeholders.
Manage the Business Intelligence team, owning reporting standards and ensuring analytics work aligns with product and business priorities.
Define technical requirements for API scalability, security, and performance.
Support the long-term strategy of the ALIS App Store by scoping new integrations and identifying market trends.
Conduct qualitative and quantitative analysis to understand customer behavior and measure feature adoption.
Act as the primary point of contact for external integration partners, communicating with "charm, clarity, and professionalism".
Manage the end-to-end onboarding process for new partners and provide ongoing support to ensure technical alignment.
Partner with Sales and Marketing to develop GTM strategies, ensuring new integrations are launched with maximum impact and visibility.
Work closely with Onboarding and Support teams to create training materials and documentation that ensure seamless feature rollouts.
Keep all parties informed through frequent demos and transparent status updates, ensuring stakeholders feel heard during the development cycle.
Oversee the tools and technical documentation required to facilitate seamless partner integrations.
Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at a high velocity.
Partner with engineering to build integrations using APIs, HL7s, VPN, SFTP, and data formats like CSV/XLS.
Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability.
Conduct User Acceptance Testing (UAT) and iterate fast based on feedback to ensure releases solve verified customer pain points.
Act as the primary point of contact for integration requests, communicating with "charm, clarity, and professionalism".
Create documentation and lead training for Support, Sales Engineering, and Client Services to ensure seamless feature rollouts.
Keep all parties looped into progress through frequent demos and transparent status updates.
Technical Skills Required
Benefits & Perks
$80,000-$130,000
Relocation subsidies
In-office, hybrid, or fully remote schedules
Nice to Have
Previous industry experience in assisted living or healthcare software.
A track record of evolving products into industry-leading solutions.
Job Description
Company Description
Candidates with 3+ years of experience eligible for in-office, hybrid, or fully remote schedules. Relocation subsidies are available. At least 3 visits (per year) to the Chicago headquarters are required. Please note candidates must be able, willing and excited to travel.
- If you are based in the Chicagoland area, you’ll be required to work onsite for your first 90 days. After that, your schedule (in-office, hybrid, or remote) will be determined in alignment with performance and team needs.
Sponsorship: We are not able to provide employment sponsorship, including OPT or STEM OPT.
Application Process:
No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically.
To help us manage applications efficiently, we use AI tools to assist in evaluating candidates against job requirements. Please know that AI outputs are purely advisory. Our recruiting team is responsible for independently reviewing every application, ensuring that a real person carefully considers your full experience before making any hiring recommendations.
Interview steps may include:
- Phone Screen with a recruiter
- Video call with hiring manager
- Product focused homework assignment
- In person interview in Chicago headquarters
About the Role
Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
What You’ll Be Doing
- Build and maintain quarterly and annual roadmaps for the App Store, evangelizing the product vision to stakeholders.
- Manage the Business Intelligence team, owning reporting standards and ensuring analytics work aligns with product and business priorities.
- Defining technical requirements for API scalability, security, and performance
- Support the long-term strategy of the ALIS App Store by scoping new integrations and identifying market trends.
- Conduct qualitative and quantitative analysis to understand customer behavior and measure feature adoption.
- Act as the primary point of contact for external integration partners, communicating with "charm, clarity, and professionalism".
- Manage the end-to-end onboarding process for new partners and provide ongoing support to ensure technical alignment.
- Partner with Sales and Marketing to develop GTM strategies, ensuring new integrations are launched with maximum impact and visibility.
- Work closely with Onboarding and Support teams to create training materials and documentation that ensure seamless feature rollouts.
- Keep all parties informed through frequent demos and transparent status updates, ensuring stakeholders feel heard during the development cycle
- Oversee the tools and technical documentation required to facilitate seamless partner integrations
- Lead daily scrums and manage the engineering backlog, ensuring the team is never blocked and work flows at a high velocity.
- Partner with engineering to build integrations using APIs, HL7s, VPN, SFTP, and data formats like CSV/XLS.
- Collaborate with UX designers to map workflows and use discovery techniques to de-risk projects for feasibility and business viability.
- Conduct User Acceptance Testing (UAT) and iterate fast based on feedback to ensure releases solve verified customer pain points.
- Act as the primary point of contact for integration requests, communicating with "charm, clarity, and professionalism".
- Create documentation and lead training for Support, Sales Engineering, and Client Services to ensure seamless feature rollouts.
- Keep all parties looped into progress through frequent demos and transparent status updates.
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
You’ll Thrive in This Role If You Have…
- 3+ consecutive years of experience at a SaaS company
- Proven ability to troubleshoot complex data exchange issues and read/interpret API documentation or system logs to identify bottlenecks
- You are energized by client interaction and thrive in collaborative, high-energy environments
- You take full ownership of your "pod," sticking your neck out to drive initiatives from idea to release.
- You align with the ALIS culture of honesty, integrity, and a relentless pursuit of excellence.
- Bonus if:
- Previous industry experience in assisted living or healthcare software.
- A track record of evolving products into industry-leading solutions.
Why You’ll Love It Here
We run on values, lead with transparency, and believe culture is key to success. We are committed to providing a supportive environment that balances professional excellence with personal well-being.
- 15 days of PTO
- 8 Company Holidays ( office will be closed)
- 2 Floating Holidays + 2 Wellness Days
- Subsidized Medical, dental and vision insurance
- 401k Plan + Up to 4% Matching
- Pre-tax Commuter Benefits
- Flexible Work arrangements available
- Casual Dress
- Referral Bonuses
- Employee Assistance Fund
- Paid Parental Leave
- Paid Jury duty & Bereavement Leave
- Length of stay rewards
- Company bonus pool
- HSA and FSA
- Life Insurance policy subsidized by Company
Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.
AI Disclaimer: To help us manage applications efficiently, we use AI tools to assist in evaluating candidates against job requirements. Please know that AI outputs are purely advisory. Our recruiting team is responsible for independently reviewing every application, ensuring that a real person carefully considers your full experience before making any hiring recommendations.
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