Benefits Operations Manager

herc rentals United State
Relocation
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AI Summary

The Benefits Operations Manager reports to the Senior Benefits Manager and oversees health, welfare, and retirement plan administration, ensuring compliance with federal, state, and local regulations. Key responsibilities include managing benefits open enrollment, coordinating vendor relationships, handling employee concerns, and maintaining flex benefit budget reports. Candidates must have 3-5 years of experience in company-sponsored benefit plans and strong analytical, communication, and organizational skills.

Key Highlights
3-5 years experience in company-sponsored benefit plans
Oversee benefits open enrollment and compliance (ERISA, HIPAA, COBRA, PPACA)
Manage vendor relationships and employee benefit communications
Fluency in Spanish is preferred
Key Responsibilities
Helps with planning, design and implementation of benefit programs
Oversees the annual benefits open enrollment process, including implementation of new benefits or plan changes, system user acceptance testing and oversight of enrollment activities
Manages the preparation and distribution of communication materials, including use of various media platforms, to engage employees and effectively communicate benefits value proposition
Assists in management of vendor relationships to ensure timely, accurate, and compliant delivery of programs/services
Handles complex/escalated employee concerns, eligibility and transaction issues
Responsible for maintaining flex benefit budget reports and works closely with accounting and finance to analyze and track program expenses
Responsible for reconciliation of stop loss claims and insurer reimbursements
Manages the SOX/SSAE process ensuring compliance
Recommends and assists in implementation of process improvements within benefits department
Manages and ensures compliance calendar with local, state and federal legislation related to benefits
Working with HRIS (Human Resources Information Systems) and benefits administration software
Technical Skills Required
Benefits program design and implementation Federal, state, and local benefits laws HRIS and benefits administration software Budget analysis and reconciliation
Benefits & Perks
Medical, Dental, and Vision Coverage
Life and disability insurance
401(k) plan with company match
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave
Employee Assistance Program (EAP)
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Nice to Have
Fluency in Spanish

Job Description


If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.

Job Purpose

Reporting to the Senior Benefits Manager, the Benefits Operations Manager will use knowledge of health, welfare and retirement plans to manage effective benefits administration, employee communications, SOX, Local, State and Federal compliance.

This role is located at our HQ in Bonita Springs, FL and relocation assistance is offered!

What you will do...

  • Helps with planning, design and implementation of benefit programs
  • Oversees the annual benefits open enrollment process, including implementation of new benefits or plan changes, system user acceptance testing and oversight of enrollment activities
  • Manages the preparation and distribution of communication materials, including use of various media platforms, to engage employees and effectively communicate benefits value proposition
  • Assists in management of vendor relationships to ensure timely, accurate, and compliant delivery of programs/services.
  • Handles complex/escalated employee concerns, eligibility and transaction issues
  • Responsible for maintaining flex benefit budget reports and works closely with accounting and finance to analyze and track program expenses
  • Responsible for reconciliation of stop loss claims and insurer reimbursements
  • Manages the SOX/SSAE process ensuring compliance
  • Recommends and assists in implementation of process improvements within benefits department
  • Manages and ensures compliance calendar with local, state and federal legislation related to benefits, including but not limited to ERISA, HIPAA, COBRA and PPACA
  • Working with HRIS (Human Resources Information Systems) and benefits administration software

Requirements

Educational Background:

Bachelor’s degree preferably in Human Resources, Benefits Administration or related field.

Professional Experience

  • Must have 3 – 5 years of experience in company sponsored benefit plans
  • Extensive knowledge of benefit program design and implementation methods
  • Extensive Knowledge of federal, state and local laws relating to benefits

Skills

  • Demonstrates resourcefulness and good analytical skills
  • Good interpersonal, communication and networking skills
  • Strong time management and organizational skills
  • Ability to work independently and prioritize workload
  • Computer skills (MS Word, Excel, PowerPoint)
  • The ability to read, write and speak fluently in Spanish is preferred

Req #: 68049

Pay Range: $90,000 - $95,000

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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