Engineering Manager, Platform Reliability & Traffic Management

About the role
Set clear direction for the team. You will turn broad platform goals into clear priorities, a workable roadmap, and a delivery cadence the team can sustain.
Enable the success of the engineers on the team. That means setting clear expectations, coaching regularly, and helping people grow in judgement, scope, and ownership.
Build a strong team environment with clarity and accountability. That includes hiring well, managing performance, and making sure people know what good looks like in the role.
Own the platform's SRE concerns within the team. That includes improving observability, operability, resilience, incident management, performance, and safe delivery through engineering, automation, and better standards.
Make reliability work part of the team's normal delivery model rather than a side stream. You will help the team set operational standards, improve on-call effectiveness, learn from incidents, and follow through on the changes that reduce repeat failure.
Shape how the team designs, builds, and runs the platform, from technical direction and delivery practices through to operational readiness and continuous improvement.
Coach engineers through regular, specific feedback so strong work is repeated and problems are addressed early and clearly.Hold career conversations with the engineers on the team and help them build the skills and experience they need for long-term growth.Work closely with engineers and leaders across Budapest and London to align ownership, ways of working, and platform direction across a distributed team.
Contribute to the longer-term evolution of the platform as the scope broadens beyond traditional API traffic management into newer communication patterns, including AI and agentic traffic.
You will be responsible for
Lead and develop a team of engineers working on a mission critical traffic management platform,creating clarity on priorities, raising the quality bar, and helping the team grow in technical depth andoperational maturity.
Own delivery for the team, balancing reliability, platform evolution, and the practical needs of productengineering teams using the platform.
Shape how the team designs, builds, and operates the platform, from architecture and delivery practicesthrough to observability, incident response, post-incident learning, and continuous improvement.Set a high bar for engineering quality and operational discipline through clear technical direction,thoughtful prioritisation, and strong execution.
Drive a culture of safe change, measurable reliability, and blameless incident management, ensuringthe team treats production as a core part of the engineering problem rather than a downstream concern.Work closely with engineers and leaders across Budapest and London to align roadmap, execution, andoperating model around a shared platform direction.
Contribute to the longer term evolution of the platform as the scope broadens beyond traditional APItraffic management into newer communication patterns, including AI and agentic traffic.Hire well, coach actively, and create an environment where strong engineers can take ownership, growquickly, and do the best work of their careers.
You will need
We are looking for an engineering manager who has led strong engineers in a platform, infrastructure,or reliability-oriented environment and is comfortable operating close to technical detail.
You should bring sound judgement in distributed systems, production operations, and incidentleadership, with the ability to make sensible trade-offs under pressure.
Experience with traffic management, API gateways, service to service communication, or adjacentdistributed infrastructure is highly relevant, but we are not trying to reduce the role to a narrow checklistof tools.
You should be credible with senior engineers, practical in how you drive delivery, and thoughtful in howyou build team culture and operating rhythm.
This role will suit someone who enjoys leading through ambiguity, improving systems through iteration,and taking real responsibility for platform outcomes in production.
Whats in it for you?
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all of our colleagues. If you chose to join our business, we will provide you with: 
 

• Permanent contract from the go – as a sign of our trust in your abilities 


• Yearly salary bonus – based on both individual and business performance 


• Extensive private healthcare - complex care package including a wide range of specialists, medical services, and free flu vaccination 


• Cafeteria  

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• Relocation Help - professional service to secure relevant working permits and other necessary documents 


• Learning opportunities - certified technical training and learning platforms like Udemy and Pluralsight 


• Referral Bonus 


• Learning culture and excellent opportunities to develop your career within your chosen field or something altogether new 

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• Varied and exciting projects to play a part in – there is always something new and exciting in the pipeline 

 
If that sounds exciting, then we'd love to hear from you. 
About Us

You will be part of a growing engineering presence in Budapest, working closely with our London-based engineering team.
We default to pairing for high-leverage work such as complex design, production debugging, and incident response, because it improves quality, reduces time to diagnosis, and spreads context across the team.
This role combines people leadership, distributed systems complexity, and ownership of the platform's reliability agenda, with real scope to shape both the team and the platform.
Tesco Business Solution and Tesco Technology were established in Budapest in 2019, supporting the Tesco retail business in Central Europe and the Tesco Group. TBST and Tesco Technology are part of our global business services and technology organisations within Tesco. 
 
In the UK, Ireland, India, Hungary, Poland, the Czech Republic we operate to offer great value to our customers every day. 
 
In Budapest, our Technology hub currently employs more than 200 – and a growing number – of highly trained software engineers and managers who are implementing global software development projects across fulfilment, supplier and product management, online and in-store loss prevention, and our online grocery sites. 
 
Our goal is to bring significant changes to the market by using the latest technologies. We are focusing on a large variety of modern technologies from the backend space and frontend to UX, UI and even data science and engineering. 
 
We are aiming to drive business value through innovation and to create an organization that fundamentally transforms the retail environment. 
 
We put accountability and ownership on the individuals and their teams in order to run a horizontal organization where teamwork is extremely important. With an end-to-end approach, we offer our colleagues opportunities for self-development and career growth. 
 
Our colleagues are the key to our success at Tesco. We foster an environment of openness and collaboration. We draw from the diversity, knowledge and experience of our colleagues. It is all about equal opportunities, no matter who you are, or where you come from, you can get on at Tesco. 
 
Our teams consist of individuals who can truly make a difference. Focussing on building a world-class business services centre alongside cutting-edge technology capability, they are working towards our goal of serving our customers and colleagues a little better every day. 
 
We are expanding our operations locally and we are looking for the best talent.