Account Director, Client Strategy

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Director, Client Strategy based in Canada.

This is a senior client leadership role responsible for owning and evolving strategic relationships with high-value B2B accounts. You will act as the primary executive-facing partner, ensuring clients achieve measurable growth outcomes across complex, multi-channel marketing programs. The role sits at the intersection of strategy, commercial ownership, and cross-functional delivery, requiring both big-picture thinking and operational precision. You will guide integrated marketing strategies spanning paid media, SEO, content, CRO, and RevOps, aligning all efforts toward revenue impact. Acting as a trusted advisor to senior client stakeholders, you will directly influence retention, expansion, and overall account performance. This position thrives in a fast-paced, high-accountability environment where autonomy and ownership are essential. It is ideal for a strategic operator who can translate marketing execution into clear business value and long-term partnerships.

Accountabilities

• Own and manage senior-level client relationships across a portfolio of enterprise and high-growth B2B accounts, serving as the primary strategic and executive point of contact.
• Drive retention, renewal, upsell, and cross-sell strategies to maximize net revenue retention and long-term account growth.
• Develop and oversee integrated, cross-channel marketing strategies across Paid Media, SEO, Content, CRO, Creative, and RevOps to ensure cohesive execution.
• Take full commercial ownership of assigned accounts, including forecasting, margin health, scope management, and renewal negotiations.
• Lead executive-level reporting, QBRs, and strategic storytelling that connect marketing performance to business outcomes and revenue impact.
• Coordinate cross-functional teams to ensure alignment, delivery excellence, and proactive risk mitigation across all client engagements.
• Identify and resolve client risks early, managing escalations and safeguarding account health and satisfaction.
• Mentor and guide internal strategists and delivery teams to strengthen strategic thinking and commercial accountability across accounts.
  
  

Requirements

• 7-12 years of experience in agency, client services, or strategic account management roles, ideally supporting B2B SaaS or technology clients.

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• Proven track record of managing large, complex portfolios ($2M+), including ownership of renewals, upsell, and cross-sell initiatives.
• Strong understanding of performance marketing disciplines including Paid Media, SEO, Content, CRO, Creative, and RevOps.
• Experience engaging and influencing senior client stakeholders at VP, CMO, and CRO level.
• Excellent executive communication skills with the ability to translate data and performance into clear business narratives.
• Strong commercial acumen, with experience managing forecasts, margins, contracts, and renewal economics.
• Demonstrated ability to lead cross-functional teams without direct authority in fast-paced environments.
• Strategic mindset combined with strong operational discipline and attention to detail.
• Highly client-centric approach, focused on long-term value creation and relationship building.
• Growth-oriented mindset with an ability to adapt quickly and leverage new tools, including AI-driven workflows.
  
  

Benefits

• Competitive base salary with performance-based annual bonus opportunities.
• Comprehensive health coverage including medical, dental, vision, disability, and life insurance for employees and families (with strong employer contributions).

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• Fully remote-first work environment with flexibility to work from home.
• Unlimited PTO policy, including minimum vacation expectations, company holidays, birthday off, and year-end shutdown period.
• Mental health support, including access to therapy services and wellness platforms.
• Physical wellness benefits such as virtual fitness programs, physical therapy support, and primary care access programs.
• Retirement savings plan with employer match contributions.
• Annual company-wide retreat and ongoing team engagement experiences.
• Strong focus on work-life integration and a high-trust, performance-driven culture.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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