Talent Experience Coordinator

Description

Talent Experience Coordinator

U.S.-Based | Remote

Are you passionate about delivering an exceptional candidate experience and providing high-quality customer service? We’re looking for a Talent Experience Coordinator who will keep both the candidate and hiring manager experience top of mind while working seamlessly with multiple stakeholders.

As a Talent Experience Coordinator, you will partner closely with candidates, recruiters, hiring teams, third-party vendors, and HR colleagues to support end-to-end hiring activities. This role is ideal for someone who thrives in a fast-paced environment, balances precision with flexibility, and takes ownership of delivering a smooth, well-coordinated hiring experience. You should have strong written, verbal, and interpersonal communication skills, can demonstrate problem-solving skills and sound judgment and you have the ability to work independently while contributing effectively as part of a global team.

Key Responsibilities

• Support multiple recruiters (typically 5–9) by coordinating high-volume interview scheduling across candidates, recruiters, hiring managers, and interview teams.
• Schedule and manage interviews end-to-end, including calendar coordination, interview logistics (virtual or in-person), rescheduling, and follow-up to ensure interviews occur smoothly and on time.
• Serve as a primary point of contact for candidates, providing timely, professional communication throughout the interview and pre-employment process.
• Maintain accurate candidate records in the applicant tracking system (Workday), ensuring workflow stages, notes, and documentation are up to date.
• Coordinate pre-employment and onboarding activities, including ordering and monitoring background checks, partnering with onboarding colleagues, and confirming orientation and start-date readiness.
• Identify and address risks or delays (e.g., scheduling conflicts, background check issues), escalating appropriately and collaborating with recruiters and hiring managers to resolve issues.
• Support recruiting operations and special projects, including interview-day coordination, hiring initiatives, and process-improvement efforts.
• Post positions to niche or targeted job sites as requested and help maintain posting records and confirmations.
• Coordinate candidate logistics, such as relocation support with third-party vendors and candidate travel reimbursements when applicable.
• Maintain trackers and basic reporting related to scheduling, onboarding, and process timelines to support operational visibility and continuous improvement.

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• Use Microsoft 365 tools (Outlook, Word, Excel, PowerPoint) effectively to manage communication, scheduling, and documentation.
• Proven ability to manage multiple priorities, meet deadlines, and stay organized under pressure.
  
  

Required Qualifications

• High school diploma or equivalent.
• 2+ years of administrative, coordination, or professional experience in a fast-paced environment.
  
  

Preferred Qualifications

• Bachelor’s degree.
• Experience with Workday or another applicant tracking system.
• Prior experience in recruiting, HR support, onboarding, or talent operations.
• Experience interacting with senior leaders or executive stakeholders.
• Familiarity with virtual interviewing tools (e.g., Rooster, Microsoft Teams).

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• Experience working with background check vendors (e.g., HireRight).
  
  

Work Environment

This is a U.S.-based, remote role with occasional opportunities to support local recruiting events or interview days. The role operates under general supervision, with clear processes for routine work and additional guidance provided for new or complex situations.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$41,822.00 - $71,098.00

Nationwide Remote Office (US99)