Deputy Executive Director for Digital and Delivery

Department Information

Together, we innovate for a stronger Colorado

The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.

Watch this video to learn more about how we're Serving People. Serving Colorado.

Description Of Job

Transparency Posting: No applications will be accepted. This position will be filled with a transfer. This announcement is for transparency purposes only.

The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We reorganized around a simple idea: structure should follow outcomes, not the other way around. That reset formalized a new kind of leadership role that owns the full stack of how OIT delivers to the people it serves. Good government depends on technology that works. OIT exists to make that true for every Coloradan. We're looking for people who want to do the best work of their careers in service of the public.

The Deputy Executive Director for Digital and Delivery is the executive owner of three of OIT’s five service layers: delivering the digital services Coloradans use, the technology partnerships agencies depend on, and the tools state employees need to do their jobs. This position assists the Chief Information Officer and Executive Director in leading and advancing the strategic vision, operational effectiveness, and organizational priorities of the Governor’s Office of Information Technology. The Deputy Executive Director provides executive leadership and oversight for assigned service layers, teams and agency-wide initiatives to ensure effective technology service delivery, organizational performance, and alignment with the needs of agencies and Coloradans. The Deputy Executive Director serves on OIT’s Executive Leadership Team and leads strategic initiatives in digital service modernization and reimagining how Colorado delivers services to its residents.

What You’ll Do…

• Assist the CIO/Executive Director in advancing OIT’s mission, strategic priorities, and organizational goals, as well as provide operational oversight to ensure that day-to-day delivery, team performance, resource allocation, and cross-team coordination are running smoothly and aligned to strategic direction
• Own the strategic direction, operating model, and performance of OIT’s three delivery layers – delivery to Coloradans, delivery to agencies, and delivery to state employees – and hold them accountable to outcomes
• Provide executive oversight of the Colorado Digital Service, Colorado Digital Resident Services Redesign team, and myColorado.
• Drive adoption of the shared resident services infrastructure being built, working with agency partners to onboard programs, articulating the long-term value of modular shared services over siloed agency-by-agency builds
• Own agency partnership at the executive level by cultivating relationships with agency senior leadership and product leaders and serve as the escalation point for delivery concerns
• Oversee budget, grant administration, contracts and intergovernmental agreements for assigned service layers; manage cost-recovery structures and contribute to legislative strategy that reimagines how OIT delivers value and ensures agencies pay for value delivered and not overhead
• Translate delivery strategy and progress to stakeholders, including OIT leadership, Cabinet members, the Governor’s office, the legislature, and agency partners, surfacing risks and decisions clearly
  
  

What You’ll Bring…

• Ability to provide executive leadership across multiple cross-functional product and delivery teams simultaneously, maintaining a clear direction for each while holding the organization accountable to a shared standard of excellence
• Deep understanding of the product delivery model and a track record of building or transforming delivery teams, including moving from project thinking to product thinking and from compliance-oriented governance to outcome-oriented delivery
• Ability to maintain executive-level trust with agency leaders in a multi-stakeholder government environment, including the legislature and philanthropy

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• Fluency in modern software delivery practices, such as user research, iterative development, continuous deployment, accessibility, measurement, and the ability to establish these as the default way
• Ability to lead a senior leadership team: set direction, develop people, hold accountability through performance management, and coach leaders who are themselves managing complex organizations
• Experience managing budgets, cost-recovery models, and grant administration at scale
• Ability to communicate complex delivery tradeoffs clearly to non-technical audiences, including elected officials, agency executives, and the public
• Comfort leading through transformation and ambiguity, particularly in a fast-paced environment
  
  

This position is a rare opportunity to own, at the executive level, how a state government technology organization shows up for the people it serves. The decisions made in this role will determine whether Coloradans can navigate digital services without friction, whether agencies experience OIT as a partner or an obstacle, and whether state employees have the tools they need to do their jobs well.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Minimum Qualifications

This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows:

• A minimum of ten (10) years of experience spanning technology delivery, innovation, organizational change, or public sector operations, to include experience working across sectors – government, technology, and/or philanthropy – in roles that required leading through complexity and ambiguity.
• Demonstrated experience leading or influencing cross-functional teams to deliver products, services, or initiatives using iterative, user-centered or human-centered methods.
• Experience working within or alongside government – federal, state, or local – including familiarity with the policy, budget, legislative, procurement, and governance structures that shape what delivery is possible.
• A track record of working across disciplines, to include product, engineering, design, policy, and operations, to deliver things that work for real people.
  
  

Substitutions

Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.

Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications

• Graduate degree in business, public administration, public policy, or a related field
• Experience in a government digital service, civic technology organization, or public sector technology leadership role at the state, federal, or local level
• Experience leading organizational transformation, including moving a technology organization from project-based to product-based delivery or redesigning governance to enable rather than obstruct delivery
• Experience driving adoption of shared services or platforms across multiple agency stakeholders with different needs and timelines
• Experience with cost-recovery, chargeback, or intergovernmental funding models in a public sector context
• Familiarity with government procurement and contracting vehicles in a state government environment
  
  

Conditions Of Employment

OIT employees must comply with any screening procedures in place at state agency locations where they might perform work.

A pre-employment background check will be conducted as part of the selection process. Post-employment background checks will be required for specific agencies as business needs dictate, which may include a polygraph exam, fingerprint-based criminal history search, reference checks, and a drug test.

This position may require travel within the specified geographic area, and to locations across the state as needed.

Supplemental Information

If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.

While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.

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Visit our How to Apply webpage to learn more about our application process and what to expect after you apply.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at OIT_HR@state.co.us or call (303) 764-7900.

This posting may be used to fill multiple vacancies based upon business need.

The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.