NOC Analyst Lead

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AI Summary

Oversee daily operations and personnel in a 0600-1900 M-F environment supporting a Department of Defense customer. Manage a small team of analysts for network and security monitoring, incident triage, and RMF compliance. Ensure mission-critical systems remain available, secure, and compliant with DoD directives.

Key Highlights
Lead a team of three NOC/SOC analysts
Manage network monitoring with SolarWinds, Cisco FMC, and SNA
Ensure RMF continuous monitoring and compliance
Active DoD clearance required
Key Responsibilities
Supervise a team of three NOC/SOC analysts, providing direction, task prioritization, and performance feedback
Coordinate NOC/SOC shift coverage and ensure 0600-1900 M-F monitoring and response requirements are continuously met
Serve as the primary escalation point for complex incidents or system outages
Monitor, assign and triage Helpdesk tickets within one hour of opening
Maintain situational awareness of network health, security posture, and mission impacts; brief management and stakeholders as needed
Ensure team adherence to incident response, escalation, and reporting procedures
Develop and maintain Standard Operating Procedures (SOPs), event escalation matrices, and continuity documentation
Oversee enterprise network monitoring using tools such as SolarWinds, Cisco Firepower Management Console (FMC), and Secure Network Analytics (SNA)
Analyze and respond to alerts related to connectivity, latency, and performance degradation
Review configuration baselines, track outages, and ensure timely restoration of network services
Coordinate planned maintenance, configuration changes, and patch activities in accordance with DoD and company change control policies
Manage and review security event monitoring and triage using SIEM platform Splunk and endpoint management tools Trellix and Tanium
Oversee team response to cybersecurity incidents in accordance with internal incident response procedures
Support vulnerability management activities — reviewing Tenable.sc results, tracking remediation actions, and validating compliance closure
Ensure proper documentation and escalation of all security-related incidents to the ISSO or ISSM
Coordinate with system owners, ISSOs, and ISSMs to support RMF continuous monitoring activities
Ensure team members conduct periodic STIG checks, vulnerability scans, and configuration reviews to maintain system accreditation posture
Support the development and maintenance of POA&Ms, control evidence, and audit artifacts
Participate in cybersecurity working groups, readiness reviews, and ATO renewal activities as needed
Technical Skills Required
SolarWinds Splunk RMF
Benefits & Perks
Paid vacation with 11 federal holidays
Pet insurance
401K package
Tuition assistance
Paid relocation

Job Description


Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

We are seeking a Network Operations Center (NOC) Analyst Lead to oversee daily operations and personnel within a 0600-1900 M-F environment supporting a Department of Defense (DoD) customer.

The NOC Analyst Lead will manage a small team of analysts responsible for network and security monitoring, incident triage, and operational compliance aligned with the Risk Management Framework (RMF). The Lead will ensure mission-critical systems remain available, secure, and compliant with DoD directives, policies, and cybersecurity standards.

 This role is both technical and supervisory, requiring hands-on operational awareness, leadership in shift management, and coordination across network, system, and cybersecurity disciplines.

Leadership & Oversight{{:}}

  • Supervise a team of three (3) NOC/SOC analysts, providing direction, task prioritization, and performance feedback
  • Coordinate NOC/SOC shift coverage and ensure 0600-1900 M-F monitoring and response requirements are continuously met
  • Serve as the primary escalation point for complex incidents or system outages
  • Monitor, assign and triage Helpdesk tickets within one hour of opening
  • Maintain situational awareness of network health, security posture, and mission impacts; brief management and stakeholders as needed
  • Ensure team adherence to incident response, escalation, and reporting procedures
  • Develop and maintain Standard Operating Procedures (SOPs), event escalation matrices, and continuity documentation

 

Network Operations Responsibilities{{:}}

  • Oversee enterprise network monitoring using tools such as SolarWinds, Cisco Firepower Management Console (FMC), and Secure Network Analytics (SNA)
  • Analyze and respond to alerts related to connectivity, latency, and performance degradation
  • Review configuration baselines, track outages, and ensure timely restoration of network services
  • Coordinate planned maintenance, configuration changes, and patch activities in accordance with DoD and company change control policies

 

Security Operations Responsibilities{{:}}

  • Manage and review security event monitoring and triage using SIEM platform Splunk and endpoint management tools Trellix and Tanium
  • Oversee team response to cybersecurity incidents in accordance with internal incident response procedures
  • Support vulnerability management activities — reviewing Tenable.sc results, tracking remediation actions, and validating compliance closure
  • Ensure proper documentation and escalation of all security-related incidents to the ISSO or ISSM

 

RMF & Compliance Duties{{:}}

  • Coordinate with system owners, ISSOs, and ISSMs to support RMF continuous monitoring activities
  • Ensure team members conduct periodic STIG checks, vulnerability scans, and configuration reviews to maintain system accreditation posture
  • Support the development and maintenance of POA&Ms, control evidence, and audit artifacts
  • Participate in cybersecurity working groups, readiness reviews, and ATO renewal activities as needed
  • Promote a culture of compliance and operational discipline across the team

Requirements


    • Preferred Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field (or equivalent experience).
    • 3-5+ years of experience in SOC, cybersecurity operations, or network monitoring.
    • Experience with SIEM tools (e.g., Splunk).
    • Experience with enterprise monitoring platforms such as SolarWinds Orion.
    • Understanding of incident response processes and threat detection methodologies.
    • Experience with vulnerability management tools and remediation workflows.
    • Knowledge of RMF and DoD cybersecurity compliance requirements.
    • Active DoD clearance (or ability to obtain).
    • DoD IAT III 8570/8140 certification (e.g., CASP+, CISSP) required.
    • 1-2+ years of experience in a leadership role, directing three to five employees in tasking requirements

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work, and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

* Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $80,000.00 to $100,000.00 annually.




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