AI Data Center Service Engineer (Contract to Hire)

Idexcel United State
Relocation
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AI Summary

Maintain and repair Dell servers at customer sites. Troubleshoot, replace components, and manage parts inventory. 3-6+ years' server hardware experience required.

Key Highlights
Troubleshoot and repair Dell servers
Manage parts inventory and returns
Work shifts and be on-call
Heavy lifting required
Key Responsibilities
Triage issues with Dell Support
Execute plan of action from Dell Domain Engineer/L3
Document POA results, logs, and service reports
Reseat parts, swap or replace components
Server testing and validation
Upgrade firmware as needed
Manage parts locker and spare parts
Return parts to Dell
Technical Skills Required
Server hardware maintenance Dell products Parts management
Benefits & Perks
Contract to hire opportunity
Possible relocation assistance

Job Description


Job Title: Service Engineer (AI Data Center)

Location: childress, TX

Duration: 06+ Months

Contract to Hire: Possible

Relocation is acceptabe.


Work hours: 8-5 / M-F – There could be off-hours shifts available / once the shift is determined it will be consistent


Comfortable with daily commute

Willing to work shifts and be on-call


MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE)


HEAVY LIFTING REQUIRED

Job Description:

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

o Triage issues with direction from Dell Support

o Execute plan of action from Dell Domain Engineer/L3

o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email

o Reseating parts, swap or replace parts

o Server Testing and validation (running diagnostics, capturing and uploading logs)

o Upgrading Firmware as needed

o Parts locker management, manage inbound and outbound parts

o Spare parts management, separate from parts locker (during CW server deployments) Parts return to Dell


You will be successful in this role if you have:

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 3-6+ years’ experience in area of responsibility

Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)

Experience with server swaps and deployments

Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)

Experience with water cooling servers (desirable, not required)

Familiarity with Linux

Has built PCs

Follows provided Plan of Action (POA) from support

Stays current with technology (reading, company announcements, continuous learning)

Can handle the physical demands of the job


Documentation

Communication & Team Fit

Work Ethic & Prioritization


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