Network Engineer IV

Rackspace Technology United State
Remote
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AI Summary

As a Network Engineer IV, you will design, configure, and maintain the company's networking environment, providing technical support and serving as a liaison with vendors. You will perform complex engineering tasks, assess and upgrade networks, and assist with customer ticket management. This role requires 7 years of networking experience, advanced knowledge of IT risk management and cloud technologies, and the ability to work in a hybrid or fully remote setting.

Key Highlights
Design, configure, and maintain networking infrastructure
Provide technical support and vendor liaison
Perform complex network assessments and upgrades
Assist with customer ticket queue management
Advanced knowledge of IT risk management and cloud technologies
Key Responsibilities
Perform complex engineering, design, implementation, and maintenance tasks on the network
Continually perform assessments and upgrades of network
Collect and analyze data network statistics
Research and propose hardware and software solutions
Troubleshoot and solve complex network problems
Assist the team in managing the customer tickets queue
Perform implementation planning prior to the actual installation of hardware such as routers, firewalls, wireless, and switches
Remain informed of new developments and trends
Make recommendations to management on desirable additions and developments
Assist the team in daily operations and requests
Participates in on-call support per team design
Technical Skills Required
Networking IT Risk Management Cloud Computing
Benefits & Perks
Hybrid work schedule (2 days in office, 3 days remote)
Remote work option (100% remote available)
Annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)

Job Description


Job Summary: As our Network Engineer IV, you’ll be responsible for the engineering, design, configuration, installation, maintenance, and upgrade of the networking environment. Provides technical support to various departments and users with regards to the networking environment. Serve as a liaison with vendors and other third-party providers.

Work Location:

  • If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote.
  • If not located near an office, you may work 100% remotely.

Key Responsibilities

  • Perform complex engineering, design, implementation, and maintenance tasks on the network.
  • Continually perform assessments and upgrades of network.
  • Collect and analyze data network statistics.
  • Research and propose hardware and software solutions.
  • Troubleshoot and solve complex network problems.
  • Assist the team in managing the customer tickets queue.
  • Perform implementation planning prior to the actual installation of hardware such as routers, firewalls, wireless, and switches.
  • Remain informed of new developments and trends
  • Make recommendations to management on desirable additions and developments.
  • Assist the team in daily operations and requests.
  • Participates in on-call support per team design.

Qualifications

  • CCNA Preffered.
  • Prefer bachelor’s degree; Must be a high school graduate or equivalent.
  • 7 years of networking engineering experience in a command-line oriented environment.
  • At least two years’ experience in a network deployment role with knowledge of design concepts.
  • Advanced knowledge of IT Risk Management, Governance, Risk and Compliance, Information Security, Data Privacy, Vendor Management, and/or Business Continuity Management.
  • Strong background within a global organization, professional services/consulting firm, a related industry.
  • Solid fundamental knowledge of network security, data center operations, build pipeline, and cloud infrastructure security.
  • Ability to develop and analyze reports from multiple sources including Cisco, Sophos, Critical Watch, Expose Rapid 7, SAINT.
  • Familiarity with vulnerability scanners and robot process automation.
  • Deep understanding of Cloud Computing technologies and migration challenges.

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $108,253.00/year in our lowest geographic market up to 158,733.30 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.


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