Growth Manager, Amazon Account Management

About Market Defense

Market Defense is a full-stack commerce agency that builds beauty and lifestyle brands across every channel where modern consumers discover, consider, and buy.

Our marketing practice spans the full ecosystem: Amazon paid media and brand strategy, Meta and Google paid social and search, TikTok Shop, influencer marketing, retail media, and global marketplace expansion across 15 countries.

Founded in 2017 and headquartered in Seattle, we have partnered with 100+ beauty and lifestyle brands and supported $400M+ in GMV across our portfolio. Our clients include founder-led independents and globally recognized prestige names - connected by one thing: a need for marketing that builds the brand and drives the business at the same time.

The Opportunity

Reporting to the SVP of Client Delivery, the Growth Manager will own day-to-day Amazon account management and revenue growth for a portfolio of prestige brands. This is a high-impact, commercially oriented role for someone who is as comfortable analyzing a P&L as they are negotiating vendor terms or presenting to a C-Suite.

You will be supported by a collaborative team of Amazon professionals excelling in inventory management and forecasting, campaign marketing, content creation, and reseller removal. This is a fully remote position.

What You'll Own

Account Management

•      Vendor and Seller Central account management, including case escalation and resolution, catalog management, detail page troubleshooting, review generation, and buy box monitoring

•      Onboard new clients to Amazon including Brand Registry enrollment, Hazmat clearance, Topical approvals, and assortment and merchandising guidance

•      Execute listing optimizations: product titles, descriptions, bullets, keywords, and partner with Creative to build storefronts and A+ content

Growth Strategy and Commercial Execution

•      Define and execute brand growth strategies for assigned accounts, with a clear line of sight to revenue targets and margin impact

•      Track performance across your portfolio and turn data into clear, prioritized actions for the brand and internal teams

•      Identify and negotiate promotional opportunities; develop and manage promotional calendars

•      Leverage a strong command of Amazon's commercial levers, including pricing strategy, deal mechanics, and co-op terms, to drive profitable growth

•      Own weekly, monthly, quarterly, and annual performance reporting for brand leadership including C-Suite stakeholders

Data and Analytics

•      Conduct deep-dive analyses to identify trends, anomalies, and opportunity gaps across the portfolio

•      Evaluate program performance through a financial lens, contributing to growth modeling, forecasting, and budget planning

•      Present data-backed insights and recommendations with clarity and confidence to both internal and external stakeholders

Client Relationships

•      Serve as the primary point of contact for designated brand accounts via email and video correspondence

•      Build trusted, long-term client relationships rooted in transparency, strategic partnership, and results

Team Player

•      Be an active leader within our incubation program, working with cross-functional colleagues across brand teams, demand planning, supply chain, and operations to launch new-to-market and indie brands on Amazon

•      Stay current on Amazon programs, policy changes, and broader e-commerce trends

What We're Looking For



Required

•      5+ years of Amazon Vendor Central and Seller Central experience

•      Demonstrated track record of hitting and exceeding revenue or growth targets in an account management, sales, or business development capacity

•      Strong data skills: proficiency with performance analytics, financial modeling, and translating data into strategic recommendations

•      Commercial savvy: experience negotiating vendor agreements, promotional terms, or contract structures

•      Excellent verbal, written, and presentation skills, including comfort presenting to senior leadership

•      Detail-oriented with strong project management and follow-through

•      Collaborative mindset with experience working across marketing, sales, creative, logistics, and finance teams

•      Solutions-oriented with strong critical thinking and problem-solving abilities

Our Values

•      Our clients' success is our success – we care deeply about our brands and challenge them (and ourselves) to continuously improve.

•      We always "do the right thing", acting with transparency and integrity in all that we do.

•      We "lead with yes" and embrace tough challenges.

•      We execute with speed, creativity, and thoughtfulness.

•      We recognize that work is not life and respect one another's personal commitments.

Benefits

•      Remote work flexibility

•      Full health insurance

•      401(k) plan

•      Uncapped PTO