Embed with enterprise customers to turn complex GenAI challenges into production systems. Lead technical discovery calls, scope POCs, and run load tests to validate model architecture and deployment configuration. Guide customers on model selection, fine-tuning strategies, and evaluation frameworks.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
AI Field Engineer (Enterprise)
Medilinkers, in partnership with AI Talent Hunt, is conducting a confidential search on behalf of a rapidly growing AI infrastructure company.
Medilinkers, in partnership with AI Talent Hunt, is looking for an AI Field Engineer (Enterprise) with 3+ years of experience to embed with some of the most ambitious enterprise customers and turn complex GenAI challenges into production systems — fast. You'll combine deep hands-on engineering expertise with strong customer-facing skills to drive technical evaluations, proof-of-concepts, and production deployments across enterprise environments.
- Lead technical discovery calls, scope POCs, and run load tests and evaluations to validate the right model architecture and deployment configuration for each enterprise customer.
- Build end-to-end POCs and production integrations hands-on within customer environments, navigating infrastructure, security requirements, and organizational constraints.
- Guide customers on model selection, fine-tuning strategies (SFT, DPO, RFT), and evaluation frameworks, helping them move from experimentation to production-scale deployments.
- Manage multi-stakeholder enterprise relationships, identify technical champions, navigate organizational dynamics, and align stakeholders to accelerate successful outcomes.
- Provide feedback on recurring customer pain points and deployment patterns, serving as a bridge between customers and engineering teams.
- Deep hands-on experience with LLM inference and/or training, including open-model frameworks such as vLLM, SGLang, and TensorRT-LLM.
- Experience with fine-tuning workflows (SFT required; DPO/RFT strongly preferred).
- Proven track record of building and deploying production solutions within customer environments.
- Strong Python programming skills and experience with cloud platforms (AWS, Azure, or GCP).
- Comfortable working with Kubernetes and GPU-based infrastructure.
- Strong executive presence with the ability to communicate effectively with both technical and business stakeholders.
- Previous experience in customer-facing technical roles such as Field Deployment Engineer, Applied AI Engineer, Solutions Architect, or similar.
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- Base Salary: $176,000 – $224,000
- On-Target Earnings (OTE): $220,000 – $280,000
- Quarterly performance-based variable compensation
- Competitive equity package
- Additional compensation available for highly experienced candidates
- H-1B Transfers Supported
- TN Visa Sponsorship Available
- O-1 Visa Considered on a Case-by-Case Basis
- Full-time position
- US-based, remote-friendly
- Regular travel to enterprise customer sites required
- Hybrid work arrangement available for candidates located near company hubs
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- San Mateo, California
- New York, New York
Python, vLLM, SGLang, TensorRT-LLM, Kubernetes, AWS, Azure, GCP, Azure AI Foundry, AWS Bedrock, AWS SageMaker, GCP Vertex AI, LLM Fine-Tuning (SFT, DPO, RFT), GPU Infrastructure, and Open-Source LLM Frameworks.
Seniority
- 3+ years of experience in customer-facing AI/ML field engineering roles such as Field Deployment Engineer (FDE), Applied AI Engineer, Solutions Architect, AI Infrastructure Engineer, ML Engineer, Software Engineer with pre-sales exposure, or research professionals transitioning into customer-facing roles.
Work Experience
- Successfully shipped AI/ML production code within customer environments.
- Hands-on experience with LLM inference and fine-tuning, including running SFT pipelines, benchmarking latency, and optimizing open-model deployments.
- Experience managing the full customer engagement lifecycle, including discovery, POC scoping, load testing, evaluations, and model selection.
- Background working at AI-native, AI infrastructure, MLOps, developer tooling, or enterprise SaaS companies with AI-powered products.
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Technical Skills
- Experience with LLM serving frameworks such as vLLM, SGLang, and TensorRT-LLM.
- Strong Python and Kubernetes skills.
- Practical experience training and fine-tuning open models using methodologies such as SFT, DPO, and RFT.
- Knowledge of GPU optimization and performance tuning for LLM workloads.
Professional Skills
- Strong executive presence and ability to engage effectively with enterprise stakeholders.
- Experience navigating enterprise environments, including technical champions, security reviews, procurement processes, and cross-functional decision makers.
Additional Requirements
- Willingness to travel domestically to customer locations as needed.
- Professionals whose LLM experience is limited to closed-model API integrations without exposure to open-model inference, serving frameworks, or fine-tuning.
- Advisory or consulting profiles that lack hands-on production deployment experience.
- Candidates from large technology companies who have not operated in startup, high-growth, or customer-facing field engineering environments.
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