Job Description
IT Release & Change Management
Location:
- Fully remote position in Mexico
Responsibilities:
- Attend project meetings to gather all the information about forecasted changes.
- Provide training to your team members how to create and properly document changes.
- Guidance on the Change Management process to avoid back and forth in change submissions.
- Coordinate escalations with the technical execution team to expedite time response.
- Review with other CIOs the schedule for changes to PRO to avoid collisions and prioritize just in case (for this I’ll require allocated resources for the rest of CIOs).
- Point of contact when deploying critical projects to Production.
Must-Have Requirements:
- 3-4 years of experience
- Bilingual in English/Spanish
- ITIL Foundation certified
- Partenon, Alhambra, WebSphere, Banksphere, Mainframe.
- Azure, VMWare, Redhat Enterprise 6.x and 7.x, Microsoft Windows Operating systems, Active Directory, DNS, LDAP, PowerShell/bash scripting and Storage Administration, Remedy and ServiceNow