Job Description
For one of my Customer in Europe we are looking for a Senior Nework Engineer Product owner;
Duration: Long-term
Location: Europe:(100% remote)
10+ years of experience
Description:
We are looking for a profile to lead our Network Security Operations team, managing more than 100 network IT firewall appliances. As a service owner, we are expecting you to:
- Lead a team of 6 peoples (juniors and seniors)
- Manage the escalations from users and project managers
- Provide your technical expertise on the network security infrastructure
- Troubleshoot and manage major incidents
- Communicate and have a strong relationship with Security & Compliance architect and engineers to follow their guidance, and provide them your operation expertise
- Manage our vendors (KPIs, follow up on service requests/incidents/complex changes, budgets)
- Have a service and delivery oriented state of mind
- Track your KPIs, your team projects, and the team capacity
- Manage the lifecycle of the appliances you own
- Manage the licenses of the appliances, products and support contracts you own
- Improve your service both on process and security sides
- Maintain the documentation of your service
We are looking for :
- Strong understanding of international and industrial corporate network infrastructure
- Strong understanding of Palo Alto network components (STRATA, PRISMA)
- Strong overall knowledge of network security best practices inside business and industrial companies
- Strong LAN (routing and switching), WAN and overall network understanding
- Strong network troubleshooting skills
- Being able to create technical documentation associated to his scope
- Being able to communicate in English
- Being able to lead, coordinate and support the team
- Being able to support pressure during incident crisis