Network Security Operations Lead

For one of my Customer in Europe we are looking for a Senior Nework Engineer Product owner;

Duration: Long-term

Location: Europe:(100% remote)

10+ years of experience

Description:

We are looking for a profile to lead our Network Security Operations team, managing more than 100 network IT firewall appliances. As a service owner, we are expecting you to:

- Lead a team of 6 peoples (juniors and seniors)

- Manage the escalations from users and project managers

- Provide your technical expertise on the network security infrastructure

- Troubleshoot and manage major incidents

- Communicate and have a strong relationship with Security & Compliance architect and engineers to follow their guidance, and provide them your operation expertise

- Manage our vendors (KPIs, follow up on service requests/incidents/complex changes, budgets)

- Have a service and delivery oriented state of mind

- Track your KPIs, your team projects, and the team capacity

- Manage the lifecycle of the appliances you own

- Manage the licenses of the appliances, products and support contracts you own

- Improve your service both on process and security sides

- Maintain the documentation of your service

We are looking for :

- Strong understanding of international and industrial corporate network infrastructure

- Strong understanding of Palo Alto network components (STRATA, PRISMA)

- Strong overall knowledge of network security best practices inside business and industrial companies

- Strong LAN (routing and switching), WAN and overall network understanding

- Strong network troubleshooting skills

- Being able to create technical documentation associated to his scope

- Being able to communicate in English

- Being able to lead, coordinate and support the team

- Being able to support pressure during incident crisis