Digital Account Manager

Digital Account Manager

• Join a growing agency where your ideas, strategy, and client relationships genuinely influence business outcomes
• Own a portfolio of exciting clients and become a trusted advisor, not just an account manager
• Enjoy a high level of autonomy and responsibility, with the opportunity to make a visible impact from day one.
• Collaborate with a team of passionate digital specialists who are invested in delivering exceptional results
• Fully remote role
• Call Kate on 0480 559 771 for more information or email your CV to Kate.donoghue@searchability.com to apply.

WHO ARE WE?

We're an established Australian digital agency that has spent more than two decades helping businesses grow through innovative digital solutions. Combining strategic thinking, technical expertise, and a results-driven approach, they deliver end-to-end services across digital marketing, web development, ecommerce, and customer experience. Known for our collaborative culture and long-standing client partnerships, we're passionate about delivering measurable outcomes while creating an environment where their people can learn, develop, and thrive.

WHAT WILL YOU BE DOING?

As a Digital Account Manager, you will act as the primary strategic partner for a portfolio of clients, helping them achieve their growth objectives through tailored digital marketing solutions across SEO, and Google Ads. This is a client-facing role that goes beyond reporting, requiring you to build strong relationships with business owners and marketing stakeholders, lead meaningful conversations around strategy, performance, ROI, and budgets, and become a trusted extension of their team. You will oversee the end-to-end delivery of digital marketing campaigns, ensuring projects are executed on time, within budget, and to the highest standard. Working closely with internal specialists, you will coordinate resources, manage workflows, provide strategic direction, and ensure all activity aligns with client goals. The role also involves growing and retaining client accounts, identifying opportunities to expand services, minimising churn, and contributing to the ongoing improvement of agency processes and ways of working. Success in this position requires strong commercial acumen, exceptional relationship-building skills, and a passion for delivering measurable results that drive long-term client growth.

WE NEED YOU TO HAVE..

• Experience in a Digital Account Manager, Digital Marketing Manager, Client Services, or similar agency-side role

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• Proven experience managing multiple client accounts and building long-term stakeholder relationships
• Strong understanding of digital marketing channels, particularly SEO, Google Ads, and broader performance marketing strategies
• Demonstrated ability to lead client strategy discussions and confidently present recommendations to stakeholders
• Exceptional communication and relationship-building skills, with the confidence to engage with business owners and senior decision makers
• A proactive, solutions focused mindset with a genuine passion for helping clients achieve their business goals

TO BE CONSIDERED...

Please either apply by clicking online or emailing me directly to Kate.donoghue@searchability.com.au For further information please call me on 0480 559 771. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow on Twitter @SearchableKate or connect with me on LinkedIn! I look forward to hearing from you.