AI Summary
Lead technology operations for a newly combined organization, integrating IT systems and building a scalable IT function. Requires technical expertise in cloud platforms, security, and endpoint management. Strong leadership and communication skills are essential.
Key Highlights
Lead technology operations for a newly combined organization
Integrate IT systems and build a scalable IT function
Manage a globally distributed team of IT professionals
Key Responsibilities
Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported
Establish and maintain service-level expectations and support workflows
Build a unified IT support model across both legacy organizations
Proactively monitor system health and resolve issues before they impact users
Define and manage incident response processes, including severity levels, escalation paths, and communication protocols
Take ownership of the remaining integration work, including identity consolidation, migration from Google Workspace to Microsoft 365, and implementation of a next-generation SIEM platform
Own and operate the Entra ID environment, including conditional access, MFA, administrative units, and dynamic groups
Manage Microsoft Intune across macOS, iOS, and Windows devices
Own device compliance policies, configuration profiles, and application deployment
Maintain Apple Business Manager integration and lifecycle management
Standardize device configurations across the combined environment
Own CrowdStrike Falcon, including prevention policies, host groups, workflows, and incident response
Operate and mature a next-generation SIEM, including data ingestion and connector configuration, detection rule development and tuning, and threat hunting and reporting workflows
Oversee integration between endpoint telemetry and SIEM
Manage incident response processes and third-party SOC relationships
Help define the long-term security operations strategy
Administer Slack Enterprise Grid, including workspace structure, integrations, and retention policies
Manage Teams and/or Zoom for internal and external collaboration
Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive)
Maintain limited Google Workspace environments where required
Lead and develop a global IT team, establishing unified processes and operating rhythms
Build a collaborative culture across both legacy organizations
Identify skill gaps and hiring needs as the environment stabilizes
Mentor team members and develop future leaders
Foster a service-oriented mindset focused on responsiveness and follow-through
Own vendor relationships across Microsoft, CrowdStrike, Slack, SIEM providers, and others
Manage and optimize the IT budget, including license rationalization and cost control
Lead contract negotiations and renewals
Provide visibility into IT spend and cost drivers
Technical Skills Required
Benefits & Perks
Salary Range: $190,000 – $230,000 per year
Onsite in Schaumburg, IL
Up to 10% global travel
Job Description
About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
Director of IT
Location: Schaumburg, IL (Onsite)
We are seeking a Director of IT to lead technology operations for our newly combined organization. This is a hands-on leadership role with two complementary mandates:
- Complete a time-bound integration effort over the next 8–12 months, and
- Build and run the IT function that will support the business long-term.
This role requires someone who can operate at both a technical and leadership level—capable of configuring systems, troubleshooting issues, and making architectural decisions, while also building a scalable, high-performing IT organization.
Key Responsibilities
IT Operations & Service Delivery
- Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported
- Establish and maintain service-level expectations and support workflows
- Build a unified IT support model across both legacy organizations
- Proactively monitor system health and resolve issues before they impact users
- Define and manage incident response processes, including severity levels, escalation paths, and communication protocols
You will take ownership of the remaining integration work, including:
- Identity consolidation into Microsoft Entra ID
- Migration from Google Workspace to Microsoft 365
- Okta decommissioning and application refederation
- CrowdStrike Falcon deployment across all endpoints
- Implementation of a next-generation SIEM platform
- Domain consolidation and rebranding support
Identity & Access Management
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- Own and operate the Entra ID environment, including conditional access, MFA, administrative units, and dynamic groups
- Maintain SSO and SCIM provisioning across SaaS platforms
- Lead migration of applications from Okta to Entra ID
- Conduct access reviews and enforce least-privilege principles
- Manage Microsoft Intune across macOS, iOS, and Windows devices
- Own device compliance policies, configuration profiles, and application deployment
- Maintain Apple Business Manager integration and lifecycle management
- Standardize device configurations across the combined environment
- Own CrowdStrike Falcon, including prevention policies, host groups, workflows, and incident response
- Operate and mature a next-generation SIEM, including:
- Data ingestion and connector configuration
- Detection rule development and tuning
- Threat hunting and reporting workflows
- Oversee integration between endpoint telemetry and SIEM
- Manage incident response processes and third-party SOC relationships
- Help define the long-term security operations strategy
- Administer Slack Enterprise Grid, including workspace structure, integrations, and retention policies
- Manage Teams and/or Zoom for internal and external collaboration
- Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive)
- Maintain limited Google Workspace environments where required
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- Lead and develop a global IT team, establishing unified processes and operating rhythms
- Build a collaborative culture across both legacy organizations
- Identify skill gaps and hiring needs as the environment stabilizes
- Mentor team members and develop future leaders
- Foster a service-oriented mindset focused on responsiveness and follow-through
- Own vendor relationships across Microsoft, CrowdStrike, Slack, SIEM providers, and others
- Manage and optimize the IT budget, including license rationalization and cost control
- Lead contract negotiations and renewals
- Provide visibility into IT spend and cost drivers
Required Technical Expertise
- CrowdStrike Falcon (EDR, prevention policies, workflows, telemetry)
- Next-generation SIEM platforms (Splunk, Chronicle, LogScale, Elastic, or similar)
- Microsoft Entra ID / Azure AD (SSO, MFA, federation, SCIM)
- Microsoft Intune (macOS, iOS, Windows device management)
- Microsoft 365 (Exchange, SharePoint, OneDrive)
- Slack Enterprise Grid administration
- Strong understanding of DNS (MX, SPF, DKIM, DMARC) and SaaS environments
- 10+ years in IT operations, infrastructure, or systems engineering
- 5+ years leading IT teams
- Experience supporting 200+ users across multiple locations
- Proven experience with M&A, integration, or environment consolidation
- Track record of balancing hands-on work with leadership responsibilities
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- Service-first mindset with a focus on enabling business productivity
- Hands-on approach to both technical and operational challenges
- Ability to navigate ambiguity and drive progress
- Strong communication skills with technical and non-technical stakeholders
- Willingness to engage in both strategic and day-to-day work
- Salary Range: $190,000 – $230,000 per year, depending on experience
- Location: Onsite in Schaumburg, IL
- Travel: Up to 10% globally
- Work Authorization: Must be a U.S. Citizen or U.S. Permanent Resident (Green Card holder)
This position plays a central role in completing a critical integration and establishing a long-term IT function that supports the organization at scale. You will have direct influence on systems, processes, and team structure that impact the entire business.
We’re actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
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