Human Resources Investigator

Description

Human Resources Investigator

Mission

The HR Investigator is responsible for investigating and managing the most complex and sensitive HR related cases within IDEA, including company policy violations and other employee relations matters. The Investigator works collaboratively to deliver efficient and systematic resolution to investigations and serve as the in-house expert on investigation procedure and documentation. The role is expected to work effectively across geographical and cultural boundaries with an ability to discern systemic issues revealed during the investigative process. Additionally, this role will work as part of a team to develop and deliver trainings resulting in the prompt, impartial, and thorough investigation of allegations.

Supervisory Responsibilities

No direct reports assigned for this role

Location:

This is a full-time remote position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel Expectations

Travel 10% of the time or as needed/required

Essential Duties

What You’ll Do – Accountabilities

• 100% of investigations completed within timeline expectations according to federal/state law and/or IDEA policy.
• Case manages 100% of investigations, regardless of assigned investigator, including tracking system, communication updates, and final findings reports.
• Ensures investigation Standard Operating Procedure (SOP), policy, and resources are up to date and legally compliant, in coordination with Director of HR Compliance.
• 100% of HR team and school, region, and organization leadership trained in prevention, effective investigations, and legal compliance.

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• Operates with people-centered approach in all interactions with staff, families, students, legal team, board members, and external stakeholders.
  
  

Additional Duties And Responsibilities

• Ability to maintain confidentiality, discretion, professionalism and integrity
• Strong listening, interviewing, and technical report writing skills
• Excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail
• Strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk while ensuring optimal results or outcomes are achieved
• Demonstrated ability to drive results through individual efforts and influencing others, without authority over them
• Exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports
• Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact and business acumen
  
  

Knowledge and Skills – Competencies

• Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization.

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• Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management.
• Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills.
• Build a Culture of Trust: This team member consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. They build respectful, reliable relationships and engage in direct, compassionate feedback, supporting a culture of honesty and mutual respect.
• Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.
  
  

Additional Skills

n/a

Required Experience

• Bachelor's Degree from an accredited college or university
• Minimum 5 years of experience in Compliance, HR Compliance and /or HR Leadership - with previous experience in investigations
• SHRM Investigator certification required, or ability to obtain it within 6 months of hire
• Fluency in Spanish preferred
• Travel 25% of the time, as required
  
  

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Preferred Education And Experience

n/a

Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use the wrists, hands and/or fingers. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 15 pounds.

What We Offer

Compensation & Benefits:

Salaries for people entering this role typically fall between $63,400 and $73,300, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.

• IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.
  
  

Application Process

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA

At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values