Senior QA Engineer

About The Company

Blackthorn is a pioneering technology company specializing in transforming Salesforce® CRM into comprehensive event planning software powered by connected data. With a globally distributed team, Blackthorn develops Salesforce-native tools that enable organizations to effortlessly create and manage events, engage attendees, process payments, and measure success—all within their existing CRM environment. Serving a diverse client base ranging from small nonprofits to large multinational corporations, Blackthorn is renowned for delivering rapid deployment solutions that go live in hours rather than weeks. The company's mission is to make enterprise software as intuitive and user-friendly as the everyday applications users are accustomed to, thereby enhancing productivity and user experience.

About The Role

As a Senior QA Engineer at Blackthorn, you will be an integral part of a high-performing quality assurance team responsible for ensuring the delivery of robust, reliable, and high-quality software products. You will work closely with cross-functional teams, including developers, product managers, and customer success teams, to understand complex business requirements and translate them into comprehensive test plans and automation scripts. Your expertise will be vital in designing and executing manual and automated testing strategies, including performance testing and system optimization. The role requires a proactive approach to mentoring junior QA team members, advocating for quality standards, and continuously improving testing frameworks and processes. You will also be involved in integrating automated tests into CI/CD pipelines, ensuring rapid feedback and seamless deployment workflows. This position offers an exciting opportunity to influence product quality at a global scale while working remotely within a dynamic and innovative environment.

Qualifications

• 5+ years of professional experience in software testing, with a proven track record in test automation
• 3+ years of testing experience on the Salesforce platform, with a strong understanding of its limitations and capabilities
• Extensive experience with test automation frameworks, particularly Playwright
• Proficiency in programming languages relevant to test automation (e.g., JavaScript, TypeScript, Python)
• Hands-on experience with CI/CD tools such as GitHub Actions, Cumulus CI, and MetaDeploy
• Strong background in performance testing using industry-standard tools
• Experience testing mobile applications using emulators, simulators, or cloud device farms with automation frameworks
• Expertise in managing test data lifecycles and maintaining synchronized test environments through version control systems
• Excellent communication skills in English, with the ability to collaborate effectively across departments and time zones
• Self-motivated, adaptable, and capable of thriving in fast-paced remote work environments

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• Bonus: Salesforce administrator certification or experience with Blackthorn products
  
  

Responsibilities

• Create detailed, comprehensive, and well-structured test plans and test cases aligned with product requirements
• Review technical documents, including tickets, bug reports, and feature specifications, to participate in all phases of the software development lifecycle
• Design, develop, execute, and maintain manual and automated tests using frameworks like Playwright
• Develop and optimize automated testing frameworks that integrate seamlessly with development workflows, focusing on regression testing, API testing, and critical user flows
• Estimate testing efforts, prioritize testing activities, and coordinate testing schedules to ensure timely delivery
• Collaborate with cross-functional teams, including developers, product managers, and QA members, to ensure quality standards are met
• Mentor junior QA team members, fostering a culture of quality and continuous improvement
• Design and implement test data strategies, including creating large datasets for performance testing and managing test environment versions
• Execute performance testing to identify system bottlenecks, load limits, and optimization opportunities, utilizing appropriate tools
• Integrate automated tests into CI/CD pipelines to enable rapid feedback loops and deployment gates
• Maintain comprehensive documentation of testing processes, results, and improvements for ongoing quality assurance
  
  

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Benefits

• Work with a talented, supportive, and innovative global team
• Enjoy the flexibility of fully remote work from anywhere in the designated states
• Stock options provided to all employees
• $400 office stipend to support remote work setup
• Maternity and paternity leave benefits
• Participation in Pledge 1% program, offering paid time off for nonprofit work
• Health insurance contributions (available for US employees)
• Assistance with Children's 529 college savings plan (for US employees)
• Opportunities for professional growth, ownership, and meaningful impact in a rapidly evolving industry
  
  

Equal Opportunity

Blackthorn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status under applicable law. We believe that diverse perspectives and experiences drive innovation and success, and we are dedicated to fostering a workplace where everyone can thrive.