Senior Business Process Analyst

Senior Business Process Analyst

Location: Remote (US) | Type: Full Time | Experience: 10 to 20+ years

About the Role

We're hiring a Senior Business Process Analyst to help shape how a major federal healthcare modernization program moves to the cloud. The work sits at the intersection of process design, change management, and large-scale program delivery, and the person in this seat will be the trusted advisor the client leans on when decisions get hard.

You'll partner closely with engineering, product, and program teams to map current-state processes, identify gaps, and design future-state workflows that actually get adopted. This program operates at the scale where Agile alone doesn't cut it, so you'll be applying SAFe to align strategy across portfolios while keeping the work iterative and grounded.

If you've spent your career delivering process improvement that never quite lands inside large institutions, this role is for the analyst who has finally figured out how to make it stick.

What You'll Do

• Lead current-state, gap, and benchmarking analyses across complex enterprise processes, then design the future state with adoption in mind
• Develop business processes, policies, roles, performance metrics, and the artifacts (specs, user stories, use cases, process flows) that make them real
• Drive change management and transition planning across teams that span engineering, operations, and program management
• Apply Agile and SAFe to align strategy, manage portfolios, and improve delivery across multiple teams
• Translate technical detail into business language for non-technical stakeholders, and the other way around

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• Facilitate workshops, interviews, and working sessions with client leadership and operating entities
• Provide oversight on quality, compliance, and the governance side of program delivery
• Mentor junior analysts and contribute to the team's bench

Qualifications

Core

• 10 to 20+ years of business process analysis experience, with a track record of leading complex enterprise programs to delivery
• Bachelor's in engineering or a related scientific or technical discipline (Master's accepted in lieu of years)
• Proven knowledge of Agile and SAFe, applied at portfolio scale
• Expertise in eliciting and documenting business requirements, processes, and workflows

Tools and Methods

• Functional specs, user stories, use cases, and process flow diagrams (UML, BPMN)
• Documentation tools (Visio, Lucidchart, Confluence) and project management tools (JIRA, MS Project)
• Working knowledge of database concepts and SQL, plus practical use of Excel, Power BI, or Tableau for analysis

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Communication and Leadership

• Strong facilitation, written, and presentation skills with experience running workshops for technical and non-technical audiences
• Experience leading cross-functional teams and mentoring junior analysts
• Comfortable interpreting policies, regulations, and agency guidelines and translating compliance into practical process design

Certifications (Preferred)

• CBAP, PMP, Six Sigma, CSM, or SAFe SSM

Clearance

• US Citizenship required, with the ability to obtain and maintain a Public Trust clearance

Why Join Us

You'll work alongside a senior team that has been doing federal program delivery long enough to know what gets adopted and what gets shelved. The customer is a major federal healthcare mission with real scale, real complexity, and real consequences for the people on the other end of the system. Process work here actually matters.

The role is fully remote, and the team gives senior analysts the autonomy to drive their workstreams without being managed line by line.

To apply, click Apply on LinkedIn and visit eliosai.com/browse-jobs