Solutions Engineer - Egypt (Remote)

WE ARE HIRING. 

Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong.  Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page.

Read more about the Talkpush culture here.

⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU

Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it.

This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨

Location: Fully Remote 
Salary: Based on experience 
Product Focus: AI-First Recruitment Technology

Egypt is one of our largest markets by user volume, and we don't yet have anyone on the ground. This role is about changing that: getting deep into customer configurations, fixing what's broken, and building real relationships with the recruitment managers and team leaders who use our platform every day.

This isn't a commercial role. You won't carry a revenue number. You'll be the person who makes the product work brilliantly for the customer — and over time, builds a local Talkpush community in Egypt through monthly in-person meetups.

Configuration & Problem-Solving

• Own a queue of customer tickets and configuration requirements each week
• Configure Autoflows, integrations, and bot interactions to match customer needs
• Audit existing setups and optimise for performance, response quality, and adoption
• Troubleshoot issues end-to-end and resolve them with minimal escalation

Customer Engagement

• Run weekly technical check-ins with recruitment managers and team leaders
• Translate customer pain into specific platform changes and configuration tweaks
• Set clear expectations on what's possible and how long it takes

Community Building (Egypt)

• Organise a monthly in-person event for Talkpush users and prospects in Cairo or Alexandria
• Build word-of-mouth in the local recruitment community
• Surface market intelligence back to the global team

Supervising AI Agents

• Review and optimise AI interview agent configurations
• Spot performance issues before customers do
• Feed insights back into product

Experience

• Background in technical support (Level 2/3), configuration-heavy roles, business analysis, industrial engineering, or as a developer who's moved into customer-facing work

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Proven ability to work with enterprise customers over the long haul without burning out — this work is detailed, repetitive at times, and requires patience
• Native or fluent Arabic; strong professional English

Attitude (this matters more than credentials)

• Resilience. You've handled difficult enterprise customers for years and kept your composure. Chaos and ambiguity don't faze you.
• Doer mindset. You'd rather fix something than write a memo about fixing it.
• Solitary focus. You're comfortable doing deep configuration work alone for hours.
• Pragmatic. You solve the problem in front of you rather than chasing the perfect solution.

Nice to Have

• Ability to vibe-code (light scripting, prompt engineering, or agent configuration)
• Experience with workflow automation tools
• Prior exposure to recruitment, HR tech, or BPO industries

• Build something from scratch in a major market where we have demand but no presence
• Work directly with the EMEA Director, not through layers of management
• Influence product direction through what you learn from customers
• A globally distributed team that values doers over talkers