Business Analyst - USM

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AI Summary

Lead performance discussions, deliver data-driven analysis, and improve processes. Implement and maintain key performance indicators, design dashboards, and collaborate with other departments. Excellent analytical and problem-solving skills required.

Key Highlights
Lead performance discussions
Implement and maintain KPIs
Design dashboards
Collaborate with other departments
Key Responsibilities
Implement and continuously improve performance dialogues between all levels within the department
Define, develop, and maintain key performance indicators to structure and analyze all ongoing business activities
Monitor KPIs and ensure targets are met, perform root cause analyses, and track corrective actions
Design, build, and continuously enhance Power BI dashboards, management cockpits, and analytical reports
Support in the migration of existing Tableau reports and dashboards to Power BI, including functional redesign, KPI harmonization, and continuous improvement of the reporting landscape
Collaborate with other process centers or departments on the development of KPIs, dashboards, and other performance management and reporting projects
Technical Skills Required
MS Excel MS Access Qualitative and Quantitative Analytics R Word & PowerPoint SAP SQL KNIME Filemaker Python Tableau
Benefits & Perks
Flex Holidays
Commuter Benefits
Short Disability
Flight privileges
Healthcare
Education
Life Insurance
15-20 Vacation Days
401k plan
Employee Assistance Program
Family Policy
Long Disability
up to 60 Sick Days

Job Description


Turn insights into action!

Lead performance discussions across the organization and deliver data-driven analysis that guides better decisions and stronger processes.

Make a difference at every level - your next opportunity is here, apply now!

Tasks

As the Business Analyst USM, you will perform the following duties:

  • Implement and continuously improve performance dialogues between all levels within the department
  • Define, develop, and maintain key performance indicators to structure and analyze all ongoing business activities
  • Monitor KPIs and ensure targets are met, perform root cause analyses, and track corrective actions
  • Design, build, and continuously enhance Power BI dashboards, management cockpits, and analytical reports
  • Support in the migration of existing Tableau reports and dashboards to Power BI, including functional redesign, KPI harmonization, and continuous improvement of the reporting landscape
  • Collaborate with other process centers or departments on the development of KPIs, dashboards, and other performance management and reporting projects
  • All other duties as assigned or required

Benefits

  • Flex Holidays
  • Commuter Benefits
  • Short Disability
  • Flight privileges
  • Healthcare
  • Education
  • Life Insurance
  • 15-20 Vacation Days
  • 401k plan
  • Employee Assistance Program
  • Family Policy
  • Long Disability
  • up to 60 Sick Days

Requirements

To thrive in this role, we value a combination of the following requirements:

  • High school diploma/GED required
  • Bachelor’s degree desirable
  • Experience in data mining and applying results for business needs
  • Fluency in English language required
  • German language desirable
  • Basic knowledge of aviation or MRO industry desirable
  • Knowledge of process optimization techniques (e.g. LEAN), performance dialogues and key performance indicators
  • MS Excel, MS Access, Qualitative and Quantitative Analytics, R, Word & PowerPoint, SAP; SQL, KNIME, Filemaker Python, Tableau as user
  • Excellent analytical skills
  • Excellent detail oriented
  • Excellent innovation
  • Excellent problem solving
  • Willingness to travel
  • Shift work / overtime
  • Manage constant time pressure
  • Manage high stress levels
  • Must possess a legal work permit in the U.S.
  • CV/Resume required
  • Company may provide relocation assistance

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