System Administrator / IT Administrator

About us:

Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone.

Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users. Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market.

We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design.

Planner 5D is looking for a System Administrator / IT Administrator to support our team in Lithuania and take ownership of internal IT operations.

This role is a mix of access management, onboarding/offboarding, office IT support, and hardware maintenance. We are looking for someone hands-on, reliable, and proactive — a person who can keep things organized, notice gaps, and improve processes without waiting for detailed instructions.

What You Will Do

• Work closely with the DevOps team and collaborate with them on access management, infrastructure-related tasks, security, and internal IT processes
• Support IT security practices (encryption, monitoring of vulnerabilities, attacks, ...) and data reliability / recovery solutions (backups)
• Manage employee IT onboarding and offboarding
• Set up and maintain user accounts, groups, permissions, and access rights
• Work with Google Workspace, including automatic provisioning
• Support and manage Okta: SSO, MFA, groups, app access, user lifecycle
• Keep access management clean, secure, and well documented
• Support office IT infrastructure: Wi-Fi, network equipment, cabling, printers, meeting room setup, on-site servers, and other office devices
• Prepare laptops and equipment for new employees
• Manage hardware inventory: laptops, monitors, accessories, and office IT equipment

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• Coordinate purchases, repairs, replacements, and vendor communication
• Help employees with everyday IT questions and issues
• Improve internal IT processes where things can be simpler, clearer, or more automated
  
  
  

Requirements

• 6+ years of experience as a System Administrator, IT Administrator, IT Support Engineer, or similar
• Good knowledge of hardware/software security
• Experience with Google Workspace administration
• Experience with Okta or another IAM / SSO tool
• Understanding of onboarding/offboarding, provisioning, permissions, MFA, and access management
• Experience supporting macOS, Linux, and Windows devices
• Knowledge of Python and Bash
• Good networking knowledge: Wi-Fi, routers, switches, DNS, VPN, cabling
• Experience with hardware management and inventory tracking
• Good communication skills and ability to work with non-technical colleagues

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• English level Intermediate / B1 or higher; you should be comfortable explaining your decisions to English-speaking colleagues
• Ownership mindset: you don’t just close tasks, you care that the process works properly
  
  
  

What we offer:

• Great work environment that balances freedom and responsibility
• Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge
• We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year
• Company computer equipment by request
• Education courses for our team members, and we're willing to allocate funds toward your training expenses
• English classes on our corporate platform
• Offline company events in Lithuania and online team-building
• Unlimited free Planner5D subscriptions
  
  
  

Note: We only consider applications from candidates currently based in locations: Lithuania or Netherlands. Visa sponsorship is available if you hold primary residence with work authorization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The final offer will depend on the experience and interview results.