Lead AI architect responsible for designing, building, and deploying internal AI agents. Partner with the CEO to drive AI adoption and organizational change. Recruit and lead a cross-functional team of engineers and designers.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Reports to: CEO
Work Authorization: Employment Pass (EP) sponsorship available
Key Responsibilities
• Design, build, and deploy internal AI agents for Sales, Customer Success, and Operations teams.
• Architect solutions on the Microsoft 365 platform, including Copilot Studio, Power Platform, Microsoft Graph API, and Azure AI Foundry.
• Recruit and lead a cross-functional team of engineers and designers.
• Own end-to-end adoption metrics, with daily active usage as the primary success indicator.
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• Partner with the CEO to drive AI adoption and organizational change.
Language Requirements
• Full professional proficiency in English.
• Conversational Mandarin proficiency.
Required Qualifications
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• Hands-on experience in designing and building AI agents or AI-powered products.
• Strong technical proficiency in the Microsoft 365 ecosystem, including Copilot Studio and Power Platform.
• Background in CPaaS, CCaaS, or enterprise SaaS, with understanding of contact center and conversational AI solutions.
• Proven track record of driving technology adoption and organizational change, with measurable results.
Preferred Qualifications
• Prior experience delivering production-grade solutions on Microsoft Copilot or related platforms.
• Prior experience in CPaaS/CCaaS companies or Microsoft implementation partners.
• Strong bias toward rapid prototyping and iterative delivery.
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