Join HeadHiring as a Retention / CRM Manager to elevate retention strategies and drive growth in iGaming/FinTech through data-driven campaigns. Develop user communication strategies, analyze data, and make data-driven decisions. Expertise in Retention marketing, CRM, and iGaming/FinTech required.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
I’m helping HeadHiring find a top candidate to join their team full-time for the role of Retention / CRM Manager.
You'll elevate retention strategies and drive growth in iGaming/FinTech through data-driven campaigns.
Compensation:
USD 2.5K - 3.5K/month
Location:
Remote (anywhere)
Mission of HeadHiring:
"Source the talent from all over the world."
What makes you a strong candidate:
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- You are an expert in Retention marketing, Candidate relationship management (CRM).
- English - Conversational
- Russian - Fully fluent
Responsibilities and more:
An international company providing solutions in the Betting and FinTech industries is looking for a Retention / CRM Manager with relocation to Cyprus or the option to work remotely.
Responsibilities:
- Develop user communication strategies, including creating email, SMS, push notification campaigns, as well as communication through messengers and on-platform promotions.
- Analyze data, prepare regular reports on key metrics, and make data-driven decisions to improve retention strategies.
- Segment the player database based on various criteria such as activity, preferences, engagement level, and LTV.
Requirements:
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- Experience in Betting / iGaming / Forex as a CRM Manager or Retention Manager (European GEOs, white label projects).
- Strong understanding of automated CRM campaigns and analytical processes.
- Deep knowledge of the betting industry: user behavior, gaming mechanics, bonus systems, game types, and the impact of key metrics such as retention, LTV, ARPU, and ROI on project performance.
- English proficiency at B1+ level for communication within the team.
- Knowledge of SQL will be considered an advantage.
What We Offer:
- Opportunity to work from the office in Limassol, Cyprus, or remotely from any country.
- Standard 5/2 working schedule.
- Free breakfasts and lunches in the office.
- 50% compensation for English language courses.
- Gym membership compensation.
Your potential leader(s):
- Oleg O. - Founder & CEO at Topassistant
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