Client Onboarding & Training Associate

Company Description

MedTrainer is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. For over 13 years, we have helped healthcare teams remain audit-ready and confident in their regulatory compliance through continuous innovation and deep industry expertise.

Our cloud-based platform unifies learning management, credentialing, and compliance into a single intelligent system designed to simplify complex healthcare operations. Powered by automation and AI-driven workflows, MedTrainer enables organizations to onboard faster, streamline processes, and scale efficiently while maintaining the highest standards of compliance and workforce readiness.

• We’re looking for a Client Onboarding & Training Associate who is excited about helping customers succeed while growing their own career in a fast-paced and collaborative environment.
  
  

In this role, you’ll support client onboarding, lead virtual trainings, help customers confidently navigate our platform, and work closely with cross-functional teams to create a positive customer experience. This position is ideal for someone who enjoys teaching, problem solving, learning new technology, and building relationships.

We’re especially interested in candidates with backgrounds in customer success, onboarding, training, education, instructional design, healthcare technology, or SaaS — but we also welcome candidates eager to grow into the role.

What You’ll Bring

• Strong communication and organizational skills
• Comfort leading virtual meetings and trainings
• Ability to learn new technology quickly
• A collaborative and customer-focused mindset
• Adaptability in a fast-moving environment
  
  

Why Join MedTrainer?

• Fully remote opportunity
• Career growth and development opportunities
• Collaborative and supportive team culture
• Meaningful work supporting healthcare organizations nationwide
  
  

Salary range: $65,000 USD - $75,000 USD

At MedTrainer, every role contributes to building technology that supports safer, more efficient healthcare organizations. We value collaboration, ownership, and continuous improvement across all teams.

If you’re excited to grow, make an impact, and be part of a mission-driven company, we encourage you to apply.