Remote Lead Engagement Specialist

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Location: Remote

Schedule: U.S. Business Hours

Type: Full-Time

Summary:

We are looking for driven and customer-focused individuals to join our team as Remote Lead Engagement Specialists. In this role, you will communicate with prospective clients, build positive first impressions, and help coordinate appointments for licensed insurance professionals nationwide.

This opportunity is ideal for candidates interested in remote customer outreach, lead generation support, appointment coordination, and client communication. You’ll work in a fast-paced remote environment with structured training and long-term growth opportunities.

Responsibilities:

• Contact prospective leads through outbound calls.
• Engage customers professionally while explaining appointment details.
• Schedule consultations using company scheduling systems.
• Maintain detailed and accurate CRM records.
• Follow approved scripts and communication workflows.
• Handle objections confidently and professionally.
• Meet outreach, booking, and productivity goals consistently.
• Attend virtual team meetings and training sessions.

Qualifications:

• Strong communication and active listening skills.
• Comfortable speaking with customers throughout the workday.

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• Organized and able to multitask efficiently.
• Reliable computer equipment and internet connection required.
• Ability to work independently in a remote environment.
• Previous experience in customer engagement, lead generation, or call center support is a plus.
• Positive attitude and willingness to learn.

What We Offer:

• Fully remote work-from-home opportunity.
• Competitive monthly compensation in USD.
• Structured onboarding and ongoing coaching.
• Career growth opportunities within a scaling team.
• Supportive and collaborative remote culture.
• Stable U.S.-based working schedule.