Business Analyst

NOTE: THIS POSITION REQUIRED RELOCATION TO DUBAI (COMPANY SPONSORS VISA)

About the role: 

The Business Analyst is responsible for bridging the gap between business needs and technical solutions. This role involves gathering and analyzing business requirements, creating detailed documentation (SDRDs and FSDs), and collaborating with stakeholders to ensure project success. The ideal candidate will possess strong analytical and communication skills, as well as a solid understanding of business processes and IT systems.

Responsibilities:

• Requirements Gathering & Analysis
• Collaborate with clients and stakeholders to elicit, document, and prioritize business requirements.
• Analyze and understand the underlying business processes and objectives.
• Software Development Requirement Document (SDRD)
• Utilize your hands-on experience to write comprehensive SDRDs, detailing the functional and technical requirements of the project.
• Ensure the accuracy and completeness of the documentation.
• Functional Specification Document (FSD)
• Create FSDs that clearly outline the system's functionalities and interactions.

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• Work closely with development teams to ensure alignment with the client's expectations.
• Stakeholder Management
• Engage in effective communication with clients, project managers, development teams, and other stakeholders.
• Ensure their needs are understood and met throughout the project lifecycle.
• Process Modeling: 
• Utilize your expertise to model business processes and identify areas for improvement, efficiency gains, and automation opportunities.

Requirements: 

• Working onsite in Dubai.
• 3+ years of experience as a Business Analyst or Assistant in an IT Outsourcing Company.
• Experience working with iGaming or e-commerce domains.
• Able to communicate fluently in English.

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• Good communication in Vietnamese is a plus.
• Proven facilitation skills with experience in writing SDRDs & FSDs.
• Familiarity with requirements engineering and stakeholder analysis.
• Demonstrated knowledge of business structures and processes modeling.
• Good understanding of UI/UX (web and mobile) and the website development process.

What we offer:

• Competitive Compensation: Enjoy a salary package tailored to your skills and experience, along with performance-based bonuses.
• Comprehensive Benefits: We support your well-being with accommodation, meal allowances, and assistance with work visa processing.
• Work-Life Balance: Unwind with generous holiday and New Year bonuses.
• Top-Tier Equipment: Stay productive with the latest tools, including a MacBook and iPhone.
• Thriving Culture: Immerse yourself in a dynamic, inclusive work environment that fosters growth.
• Employee Support: Enjoy twice-yearly expense reimbursements for home visits.