QA Automation Engineer

Company Description

Platphorm, LLC provides businesses with a comprehensive system to create scalable and reliable marketplaces for information exchanges. Leveraging a unique, pre-packaged platform, Platphorm enables seamless integration of multiple communication channels, including live voice, SMS, email, web, chat, and recorded messages. Our platform supports for-pay interactions between buyers and sellers, fostering efficient and effective information sharing. The company is committed to delivering innovative solutions that streamline communication and enhance marketplace functionality.

About the Role

We are seeking a QA Automation Engineer to join a small, high-performing engineering team responsible for the technical strategy and execution of our core revenue-generating products.

Our team consists exclusively of senior engineers who value pragmatic decision-making, engineering rigor, and established best practices. We operate in a collaborative, process-driven environment supported by dedicated Product and DevOps teams.

This role is fully remote; however, due to team collaboration requirements, candidates must be available for a minimum of 4 working hours overlapping with US Pacific Time (PST) on a daily basis.

Please include a paragraph detailing your experience with AI in your resume or cover letter while applying to hoang@platphormcorp.com.

Location: Remote

Working Hours: Must maintain at least 4 hours of daily overlap with Pacific Time (PST) (usually from 9PM-1AM Hanoi time)

Compensation: Competitive salary commensurate with experience

Your Impact

As a QA Automation Engineer, you will:

• Architect, build, and maintain a scalable automated testing framework for web and mobile applications
• Develop and execute manual and exploratory tests within sprint cycles

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• Design and implement test strategies covering frontend, backend, and API layers
• Integrate automated tests into CI/CD pipelines to ensure reliable, fast feedback loops
• Define and enforce quality gates for production readiness
• Advocate for testability, observability, and user-centric quality during feature planning
• Identify risks, performance bottlenecks, and regressions early in the development cycle
• Collaborate closely with Engineering, Product, and DevOps teams in an agile environment
• Contribute to QA best practices and continuous improvement initiatives

AI in Testing – Expectations

• Leverage AI-assisted tools to accelerate E2E test generation and maintenance
• Use LLMs to derive test scenarios from user stories and product specifications
• Apply AI-driven debugging or failure analysis to reduce flakiness and investigation time
• Use AI to improve test data generation, mocks, and edge-case discovery

Required Qualifications

• Strong hands-on experience designing and implementing automated tests for frontend and backend systems
• Proven expertise with modern automation frameworks such as Playwright, Selenium, or similar tools
• Experience working with CI/CD environments (e.g., Jenkins or comparable systems)
• Solid understanding of RESTful APIs and API testing methodologies
• Proficiency in JavaScript and TypeScript
• Experience with Ruby on Rails is a plus
• Strong debugging, troubleshooting, and root-cause analysis skills
• Experience working in distributed or fully remote teams is preferred

Professional Profile

You are someone who:

• Takes ownership and consistently delivers high-quality, maintainable work
• Can independently execute from a specification while collaborating on design decisions
• Demonstrates strong attention to detail and a quality-first mindset
• Communicates clearly and professionally in spoken and written English
• Thrives in agile, cross-functional teams
• Is motivated by continuous learning and technical excellence