Design, implement, and support network security solutions with a strong focus on Zscaler technologies. Ensure secure connectivity, network visibility, and system resilience. Collaborate with cross-functional teams to support business and security needs.
Key Highlights
Key Responsibilities
Technical Skills Required
Nice to Have
Job Description
Job Title: Zscaler Engineer (ZIA, ZPA, ZDX, ZCC Agent - are a must)
Duration: 12 months
Location: 100% Remote
Role Summary
The Network Security Engineer is responsible for designing, implementing, and supporting network security solutions with a strong focus on Zscaler technologies. This role ensures secure connectivity, network visibility, and system resilience while collaborating with cross-functional teams to support business and security needs.
Key Responsibilities
- Configure, implement, and support Zscaler solutions (ZIA, ZPA, ZDX, ZCC Agent)
- Monitor and resolve incidents, tickets, and performance issues related to Zscaler
- Troubleshoot network connectivity and application access issues
- Perform pre-production testing and issue triage
- Manage traffic steering, PAC files, and proxy configurations
- Implement network segmentation and Zero Trust architecture
- Support cyber resilience and security enhancements
- Work with application teams to resolve user access issues
- Document configurations, changes, and troubleshooting steps
- Identify and remediate security gaps and control weaknesses
Core Technical Skills
Zscaler & Security
- Zscaler Internet Access (ZIA)
- Zscaler Private Access (ZPA)
- Zscaler Digital Experience (ZDX)
- Zscaler Client Connector (ZCC)
- Zero Trust Architecture
- Network segmentation & least privilege
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Zscaler Architecture Fundamentals (Must Know)
- ZPA end-to-end traffic flow
- Authentication vs Authorization
- Machine Tunnel vs User Tunnel
- Tunnel 1.0 vs Tunnel 2.0 (DNS & benefits)
- PAC files (Forwarding PAC vs App Profile PAC)
- DNS behavior and troubleshooting
- App Connector fundamentals
- Traffic steering concepts
- ZIA vs ZPA use cases
Networking & Systems
- TCP/IP, DNS, Proxy, VPN, Remote Access
- Windows, macOS, and mobile endpoints
- Logging and monitoring tools
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Automation & Tools
- Terraform (infrastructure automation)
- Python or scripting
- GitHub (version control)
Required Qualifications
- 3–5 years of experience in network security
- 2+ years of hands-on experience with:
- Zscaler ZIA
- Zscaler ZPA
- Zscaler ZCC Agent
- Zscaler ZDX
- Strong troubleshooting and analytical skills
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience
Preferred Qualifications
- Zscaler certifications
- CISSP or other security certifications
Soft Skills
- Strong communication (written & verbal)
- Customer-focused mindset
- Problem-solving and root cause analysis
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