Deliver exceptional customer service, drive leasing performance, and create a welcoming environment for residents. Foster a strong sense of community and lead by example with professionalism and integrity. Support team development, marketing initiatives, and property success.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.
Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.
Company Benefits & PerksWe believe in rewarding our team with benefits that support both personal and professional well-being:
Generous Paid Time Off (PTO)
401(k) with Company Matching
Comprehensive Health, Dental, and Vision Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Life Insurance & Parental Leave
Employee Assistance Program (EAP)
Relocation Assistance
Professional Development & Advancement Opportunities
Supportive, Fun, and Flexible Work Environment
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Access to an Unmatched Company Culture that values individuality and innovation
CLS Living is seeking an energetic and motivated Leasing Manager to join our team! In this role, you’ll be the face of the community— delivering exceptional customer service, driving leasing performance, and creating a welcoming environment for both current and prospective residents. You’ll play a key role in team development, marketing initiatives, and the overall success of the property.
Key Responsibilities
Leadership & Team Development
- Support the Community Manager in cultivating a motivated, high-performing team.
- Lead by example with professionalism, integrity, and a results-driven mindset.
- Promote a friendly, service-oriented office culture that prioritizes resident satisfaction.
Leasing & Marketing
- Drive leasing and marketing efforts to achieve occupancy goals within budget.
- Oversee leasing goals, renewal programs, and resident retention strategies.
- Conduct outreach marketing with local businesses and employers.
- Support execution of the annual marketing plan and maintain a strong social media presence.
- Stay current on market trends and competitors through research.
- Ensure all marketing materials are accurate, professional, and aligned with brand standards.
- Coordinate and promote resident events and community engagement initiatives.
- Manage leasing paperwork, including applications, move-ins, renewals, and move-outs.
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Customer Experience
- Deliver first-class service to residents and prospects.
- Resolve concerns promptly and professionally.
- Build positive relationships with residents, staff, and community partners.
- Foster a strong sense of community throughout the property.
Property and Office Administration
- Maintain accurate records in property management software.
- Process leases and administrative paperwork efficiently.
- Assist with property upkeep and curb appeal by identifying improvements.
- Support team operations by filling in for on-site staff and assisting with after-hours needs.
Financial Performance
- Support the achievement of NOI targets through effective leasing and cost management.
- Help maintain occupancy and collections at or above 95% in line with budget goals.
- Proactively identify opportunities to improve revenue and reduce expenses.
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What We’re Looking For:
We’re seeking a motivated, people-centered leader with a strong sense of ownership and a passion for the community. The ideal candidate will be:
- A natural leader who thrives on building high-performing teams and nurturing
- A brand ambassador who lives and breathes the CLS Living culture and vision—setting the tone for your team and
- Growth-minded, with a personal drive to learn, improve, and grow within the
- Entrepreneurial in spirit—creative, proactive, and unafraid to challenge the status quo to improve the resident
- Skilled in operations, with experience in hiring, staff development, budgeting, marketing strategy, and
Qualifications & Skills
- Bachelor’s degree preferred, or 2+ years of leasing experience in student or multifamily housing (or equivalent combination of education/experience).
- Proficiency in Microsoft Outlook, Word, and
- Experience with property management software, preferably
- Familiarity with market-rate and LIHTC programs is a
- Strong knowledge of Fair Housing and EEO
CLS Living is very proud to be recognized as a certified Great Places to Work company.
CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor.
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