Deliver incident management and advanced-level support for the AWS Platform. Serve as the initial point of contact for application developers via a ticketing system. Implement and utilize automation to support the scalability of the environment.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Company
Enormous Enterprise LLC
Location:
Plano, TX
Posted
April 04, 2026
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Description
Cloud Engineer / Application Support Specialist
3 Positions
Location: Plano TX (submit within TX who is open for relocation)
W2 Candidates
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Big Plus: EKS/Kubernetes AND terraform
Key Responsibilities
- Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications
- Serve as the initial point of contact for application developers via a ticketing system.
- Communicate effectively with users at various organizational levels.
- Implement and utilize automation to support the scalability of the environment.
- Optimize operational processes to enhance efficiency, reliability, and security.
- Train users to self-diagnose and troubleshoot issues for expedited resolution.
- Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
- Provide support for public cloud environments, particularly AWS.
- Manage events and incidents efficiently.
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