Senior Backend Software Engineer

Senior/Staff Software Engineer, Backend

Compensation: $190,000 – $230,000 + Competitive Equity

Remote – U.S. OR Canada

About the Role:

We're a profitable, fast-scaling AI platform that's already processed over half a billion dollars in online orders and 1 in 5 Americans have used one of our customer-facing websites. We give local restaurants the same AI-powered marketing engine the big chains have: automated SEO, online ordering, loyalty, and email/SMS campaigns, all run by experts. Tens of millions in revenue, $120M raised, and we're growing faster than ever.

Our engineering team is small and intentional, about 60 engineers and we're looking for a Senior/Staff Backend Engineer to own the guest lifecycle and loyalty platform. This means building the high-volume, multi-channel marketing infrastructure that converts first-time guests into regulars.

If you've built systems that actually operate at scale and want to do the most meaningful work of your career, this seat is for you.

What You'll Do

• Own the email, SMS, and push notification infrastructure that powers high-volume, multi-channel campaigns for thousands of restaurant customers
• Build and operate guest journey automation and loyalty systems integration end-to-end, with a focus on deliverability, performance, and reliability at scale

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• Architect and maintain campaign orchestration pipelines using modern tooling including Temporal workflows and Kafka
• Collaborate directly with customers and C-suite stakeholders — this team communicates at every level of the org
• Drive architectural decisions, contribute to roadmapping, and mentor across the team
• Thrive in ambiguity: this is not a ticket-driven environment — you define the work as much as you execute it

Why This Seat

• Profitable company with real revenue and real customers — you're building production systems that affect millions of people, not internal tooling
• A 60-person engineering org means your work is visible, your voice matters, and your impact is measurable
• Quick path to Staff — the team promotes fast and rewards ownership, not tenure
• Remote-first with flexibility, plus an optional SF office for those who want it
• $120M raised, strong momentum, and a product that genuinely helps small business owners compete with billion-dollar chains

You'll Thrive Here If You

• Have 5+ years of experience building and operating backend systems in production at scale — and can speak to the operational complexity, not just the code
• Have hyper-growth, consumer-facing experience: you've worked on systems that handle real user volume across mobile or web
• Have worked at a high-growth startup or top-tier tech company and have the trajectory to prove it — promotions, broad scope, high ownership
• Bring TypeScript and Node.js proficiency and are comfortable in a modern async/event-driven backend stack
• Communicate exceptionally well — with engineers, with product, and with non-technical stakeholders including customers
• Are energized by ambiguity and ownership, not slowed down by it

Nice-to-Haves

• Experience specifically in e-commerce, loyalty programs, or marketing automation systems
• Familiarity with Temporal workflows, Kafka, or similar infrastructure for distributed job orchestration
• Background at a company that's navigated the scaling inflection point (think: Series B to Series D)

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• CS degree from a top program

What We Offer

• Competitive base salary + equity
• Fully remote — work from anywhere in the U.S. or Canada
• Direct exposure to customers and leadership with a short feedback loop
• Fast-moving, low-overhead culture where seniors act like owners
• Optional in-person collaboration at our San Francisco HQ

Must-Haves (Logistics)

• Based in the United States or Canada (excluding Quebec)
• H1B transfers supported; NO additional visa sponsorship beyond that