Global Workforce Advisory - Senior HR Operations Manager

Key Responsibilities

1. Lead legal entity setup, tax & social registrations, bank account setup, and coordinate external counsel to ensure regulatory compliance.
2. Manage office search, lease negotiation, fit-out, vendors (IT, security, cleaning, insurance), and budget control.
3. Develop and execute recruitment strategies, sourcing technical/product talent (backend, frontend, architects, QA, product managers).
4. Provide visa & immigration support (work visas), coordinate immigration lawyers and consulates, and prepare company sponsorship documents.
5. Coordinate relocation and settling-in services (travel, temporary & long-term housing support, bank setup, tax & social registrations, schooling, language & cultural integration).
6. Design and implement local compensation and benefits programs; draft/review employment contracts and offers; manage employee relations and coordinate with legal counsel on disputes.
7. Evaluate, select and manage EOR providers; negotiate EOR contracts, SLAs and fees; oversee EOR compliance on payroll, social contributions and onboarding/offboarding; recommend timing for transition to direct employment.

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8. Manage onboarding/offboarding, equipment provisioning, probation processes, personnel records and HRIS.
9. Liaise with HQ and external advisors; act as local point of contact.
10. Establish HR policies, employee handbook, job descriptions, performance frameworks and provide regular reports to HQ on hiring progress, visa cases, costs and compliance risks.
11. Lead projects for entity formation, hiring waves and office launches to ensure timely and quality delivery.

Requirements

1. Bachelor’s degree or above , people with major at HR, Business, Psychology, Law or a related, master degree is preferred, and overseas studying experience is a plus.
2. Minimum 5 years’ experience in HR, office/people operations.

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3. 3 years of hands-on experience in Malta or deep exposure to the local market.
4. Able to use English as working language.
5. Strong understanding of Malta labor law, social security and tax basics; capable of managing employment contracts, payroll basics and registrations.
6. Hands-on experience supporting foreign hires with Malta work visas and relocation; able to coordinate immigration counsel and consular procedures.
7. Demonstrated experience in building teams from scratch, entity registration and office setup—preferably within international/tech companies.
8. Familiarity with technical hiring and ability to screen engineering/architecture/product candidates; IT background preferred.
9. Experience managing EOR/payroll vendors; understanding of EOR compliance risks, fee structures and vendor due diligence.
10. Led entity registration or transitioned teams from EOR to direct employment.
11. Experience with cross-border payroll, equity/stock option implementation or international secondments.