Head of People & Operations

We are looking for a Head of People & Operations to help structure and scale a growing gaming company.

This role sits at the intersection of operations, people leadership and organizational design, working closely with the CEO to build the systems, processes and leadership practices that enable teams to execute effectively.

We are looking for a highly operational leader with strong experience in gaming and technology product environments.

We’re still a small company, but growing fast. Instead of investing heavily in social media presence, we focus on execution and product. At the same time, we’re financially secure, backed by VC funding.

• We're open for EU candidates only, but position is fully remote
• Gaming sector experience is a hard requirement

Key responsibilities

Operations & organizational effectiveness

• Design and maintain a clear organizational operating model supporting company growth.
• Establish operational rhythms, governance standards and decision-making frameworks.
• Define and optimize internal processes and workflows across the organization.
• Coordinate cross-functional initiatives across product, engineering and operations teams.
• Improve prioritization, accountability and follow-through across teams.
• Introduce operational metrics and continuous improvement practices.
• Oversee operational logistics including vendor coordination, internal initiatives and company events where relevant.
• Identify and remove organizational bottlenecks that impact execution and collaboration.

People operations

• Design and continuously improve candidate and employee lifecycle processes, including sourcing, recruitment, onboarding and early employee experience.
• Own operational aspects of recruitment and onboarding processes.
• Establish people processes and internal policies supporting team growth.
• Support leadership development and strengthen management practices across the organization.

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Organizational communication & employer brand

• Ensure alignment between company culture, internal communication and employer brand.
• Support leadership in shaping the company narrative as the organization scales.

Executive operational support

• Partner closely with the CEO / Managing Director on operational execution.
• Translate strategic goals into operational initiatives and company-wide coordination.

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Requirements

Professional experience (must-have)

• 10+ years of professional experience in the gaming industry.

Gaming industry experience

• Proven experience working in the gaming industry (game development studio, publishing organization or live game operations environment).
• Strong understanding of collaboration between engineering, design, product and operations teams in game development environments.
• Experience working in Agile or iterative development environments commonly used in game production and technology teams.

Operational governance & process design

• Experience designing or implementing operational frameworks such as PMO structures, governance models or cross-team delivery processes.
• Experience improving operational efficiency and organizational workflows.

People & organizational development

• Experience designing or improving candidate and employee lifecycle processes, including recruitment, onboarding and early employee experience.
• Experience establishing people processes such as recruitment frameworks, onboarding or leadership development practices.

Organizational communication & culture

• Experience supporting internal communication, employer branding or organizational culture initiatives.

Executive-level collaboration

• Experience working closely with executive leadership or founders and coordinating company-wide initiatives.

Additional experience that would be highly valuable

• IT Service Management or operational monitoring experience
• Operational security or risk awareness

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Ideal candidate profile

The ideal candidate combines experience across several operational domains including technology delivery environments, people operations, organizational design, organizational communication, and executive-level coordination.

We are looking for a highly operational leader who can build structure, improve execution and help the organization scale while maintaining a strong team culture.

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Impact of the role

• increased execution speed across teams
• reduced organizational friction and decision bottlenecks
• improved accountability and ownership across the organization
• stronger leadership alignment and organizational clarity
• scalable operational structures supporting company growth