IT Specialist

Remote
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AI Summary

We're looking for a hands-on IT Specialist to manage and maintain IT systems, networks, and end-user devices. This role involves providing remote technical support and troubleshooting hardware/software issues. The ideal candidate will have strong knowledge of Windows/Mac OS, networking basics, and cloud tools.

Key Highlights
Manage and maintain IT systems, networks, and end-user devices
Provide remote technical support and troubleshoot hardware/software issues
Administer cloud-based tools, SaaS platforms, and access controls
Key Responsibilities
Manage and maintain IT systems, networks, and end-user devices
Provide remote technical support and troubleshoot hardware/software issues
Administer cloud-based tools, SaaS platforms, and access controls
Ensure system security, data protection, and compliance best practices
Monitor system performance and implement upgrades or improvements
Document IT processes, policies, and incident resolutions
Technical Skills Required
Windows/Mac OS Networking basics Cloud tools SaaS management Identity access Endpoint security
Benefits & Perks
Fully remote role within India
High ownership, high impact work
Collaborative, tech-driven culture
Nice to Have
Experience in a startup or fast-scaling environment
Familiarity with cloud platforms (AWS, Azure, or GCP)
IT certifications (CompTIA, ITIL, Microsoft, or similar)

Job Description


We’re looking for a hands-on Information Technology Specialist who keeps systems secure, teams productive, and technology running smoothly. This role is perfect for someone who enjoys solving problems, supporting distributed teams, and working across IT infrastructure, tools, and security in a remote-first environment.

Key Responsibilities

  • Manage and maintain IT systems, networks, and end-user devices
  • Provide remote technical support and troubleshoot hardware/software issues
  • Administer cloud-based tools, SaaS platforms, and access controls
  • Ensure system security, data protection, and compliance best practices
  • Monitor system performance and implement upgrades or improvements
  • Document IT processes, policies, and incident resolutions

What We’re Looking For

  • 3–6 years of experience in IT support, systems administration, or IT operations
  • Strong knowledge of Windows/Mac OS, networking basics, and cloud tools
  • Experience with SaaS management, identity access, and endpoint security
  • Excellent problem-solving and communication skills
  • Ability to work independently in a fully remote setup

Nice to Have

  • Experience in a startup or fast-scaling environment
  • Familiarity with cloud platforms (AWS, Azure, or GCP)
  • IT certifications (CompTIA, ITIL, Microsoft, or similar)

Why Join Us

  • Fully remote role within India
  • High ownership, high impact work
  • Collaborative, tech-driven culture


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