Operations Technician II

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Hi, Fully Remote Job

Greetings from Conch Technologies Inc

Position: Network Technician

Location: Remote

Duration: 6 Months Contract

Shift Timings: Sunday – Thursday 6 am-2 pm MDT/MST, Tuesday – Saturday 6 am – 2 pm MDT/MST, or Sunday- Monday; Friday – Saturday 6 am – 4 pm MDT/MST

The Role

The Operations Technician II should have a strong understanding of Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), and TCP/IP (routers/higher-layer protocols. Performs tasks associated with the maintenance and installation of the company's voice network service for customers. With a strong understanding of telecommunications, the Operations Technician II will be responsible for troubleshooting, managing, and correcting customer service issues. Training more junior Tech level personnel and having a working knowledge of UNIX and Windows operating systems are expected.

What We Look For In a Candidate

• 2 years of college or technical school in electronics or telecommunications preferred
• Entry-level experience and/or knowledge of at least one of the three major technical disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), and TCP/IP (routers/higher-layer protocols)
• Strong analytical skills
• Strong verbal and written communication skills
• Ability to effectively prioritize workload

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Resourceful, innovative, and creative
• Work in a fast-paced and ever-changing 24x7 environment, work rotating shifts, weekends, and holidays
• Ability to work extra hours, including weekends or holidays, to support the operations staff
  
  

With Regards,

Teja Maripeti

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