Serve as a senior server administrator responsible for troubleshooting, repair, and maintenance of Dell products at customer sites. Requires a high school diploma, 3-6 years of experience, and technical skills such as server hardware, Linux, and firmware upgrades.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Job Title: Server Administrator (Datacenter)
Duration: 09+ Months
Location: Ellendale, North Dakota
Relocation is Acceptable if you're not local
On Call: Yes
Extension: Yes
Contract to Hire: Possible
About the Role
Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.
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Responsibilities
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer/L3
- Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker (during CW server deployments)
- Parts return to Dell
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Qualifications
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 3-6 years’ experience in area of responsibility
Proximity & Availability
- Candidate lives locally (within 15–45 minutes of the work site)
- Comfortable with daily commute
- Willing to work shifts and be on-call
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Technical Ability
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
- Experience with server swaps and deployments
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
- Experience with water cooling servers (desirable, not required)
- Familiarity with Linux
- Has built PCs
- Follows provided Plan of Action (POA) from support
- Stays current with technology (reading, company announcements, continuous learning)
- Can handle the physical demands of the job
Documentation
Communication & Team Fit
Work Ethic & Prioritization
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