Engineering Systems Support Engineer (PLM / Teamcenter)
Support and maintain core engineering applications across the PLM landscape, with a strong focus on Siemens Teamcenter. Ensure stability, performance, and continuous improvement. Collaborate with global engineering teams and IT colleagues.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Engineering Systems Support Engineer (PLM / Teamcenter)
Sector: Global Manufacturing
Location: Staffordshire – 5 days a week onsite – Sponsorship available
We’re recruiting an Engineering Systems Support Engineer to join a Group IT Engineering Systems team within a major manufacturing organisation. This team ensures global engineering functions have reliable, high-performing software tools and platforms to deliver programmes successfully.
In this role, you’ll support, maintain and enhance core engineering applications across the PLM landscape, with a strong focus on Siemens Teamcenter, ensuring stability, performance, and continuous improvement across both project delivery and BAU activity.
What you’ll be doing
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You’ll take ownership across key engineering systems, ensuring effective support, issue resolution and ongoing optimisation across a global user base, including:
- Supporting, configuring and maintaining Teamcenter and related engineering applications
- Managing incidents, service requests and problem resolution across PLM systems
- Monitoring system performance, proactively identifying and resolving issues
- Performing root-cause analysis and implementing sustainable fixes
- Supporting system upgrades, patches and enhancements in collaboration with development teams
- Maintaining data integrity, workflows and user access across engineering systems
- Supporting infrastructure-related processes (e.g., system monitoring, scheduled jobs, server-related tasks)
- Gathering user requirements and translating them into system improvements or support solutions
- Supporting testing, documentation and release processes for system changes
- Acting as a key point of contact for engineering users, providing guidance and troubleshooting support
- Collaborating closely with global engineering teams, IT colleagues and third-party vendors
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What we’re looking for
Essential:
- Strong experience supporting Siemens Teamcenter (RAC and/or Active Workspace)
- Background in engineering systems support (PLM / CAD / CAE / manufacturing environments)
- Solid understanding of application support, system administration, and issue resolution
- Experience working in a user-facing support role within engineering or manufacturing environments
- Confident communicator, able to build trust and support engineering stakeholders globally
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Background & approach
This role suits someone who enjoys being the go-to expert for system support and stability, balancing hands-on system administration with user engagement and continuous improvement.
You’ll be proactive, detail-oriented and collaborative, taking real ownership of system performance and user experience while ensuring engineering teams can rely on the tools they use every day.
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