Platform Experience Engineer

Job Description

Help us build the experience layer powering 40+ enterprise platforms—and make thousands of engineers happier every day.

We’re creating a unified Platform Experience layer that gives developers and data teams one intuitive, self‑service way to work with dozens of internal platforms. Think of it as a modern, modular admin portal combined with onboarding flows, access management, an API hub, and real‑time insights—supported by strong automation and security-by-design principles.

If you're motivated by simplifying complexity, improving developer workflows, and crafting experiences that feel smooth and reliable, this role offers a unique chance to make a real impact.

Security is central to everything we build. You’ll help ensure our experiences are safe, consistent, and trustworthy—without sacrificing usability.

What You’ll Do

• Contribute to building core platform experiences You’ll help develop modular interfaces, clear onboarding flows, intuitive access patterns, and simple ways for users to understand platform health and status. Your work will help make complex systems feel predictable and approachable
• Turn complexity into usable workflows You’ll support the design and implementation of self‑service experiences that hide unnecessary complexity—making provisioning, access, and integration tasks easier and faster for internal teams
• Help create scalable patterns You’ll work with platform owners across a wide range of technologies to align on shared standards, reusable contracts, and consistent ways of working. You’ll help reduce duplication and increase reliability across the ecosystem
• Support meaningful insights and visibility You’ll contribute to dashboards, telemetry views, and signals that help users—technical and non‑technical—understand what’s happening and why
• Explore opportunities to enhance experiences with AI You’ll participate in experiments with AI-driven guidance, contextual help, and workflow simplification—always with a focus on responsible and secure usage
• Collaborate with partners across the organization You’ll work closely with architects, engineers, product partners, and platform owners to understand needs, test ideas, gather feedback, and iterate quickly. You’ll help foster open communication and a learning mindset
• Grow your skills in UX, security, and systems thinking You’ll develop stronger experience‑design skills, learn how to simplify complex systems, and gain exposure to platform standards, secure design patterns, and multi‑platform architectures
  
  

What Success Looks Like

• Onboarding and provisioning feel simple, fast, and self‑service for users
• Developers experience more consistency across many platforms
• Platform owners benefit from shared patterns and reusable components
• Users can easily understand platform health, costs, usage, and compliance
• Workflows and interfaces—UI, API, CLI, SDK—feel coherent and well‑documented
• AI helps guide users and improves discoverability where it makes sense
• You collaborate effectively, gather feedback, and iterate with clarity
• You are seen as a reliable contributor to the Platform Experience layer
  
  

What You Bring

• A solid engineering foundation with interest or experience in platform engineering, developer tooling, or internal platforms
• A mindset focused on usability, clarity, simplification, and thoughtful systems design
• Enthusiasm for learning new technologies and working across different tools
• An automation‑oriented approach and familiarity with modern Platform Engineering and DevOps practices
• Experience building internal tools, workflows, APIs, or developer-facing features

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• Understanding of identity, access, guardrails, and secure design principles
• Interest or experience in telemetry, dashboards, or observability signals
• Good communication skills and comfort working with cross‑functional teams
• Comfort working in Scrum and in evolving technology environments
  
  

Nice to have

• Exposure to integration, data, or governance platforms
• Familiarity with schema-driven UI, reusable design systems, or contract-first design
• Experience in platform engineering or internal developer platforms
• Curiosity about applying AI/ML to assistive or workflow experiences
  
  

What We Value

• Putting the user at the center—building experiences engineers actually enjoy
• Security, automation, and self-service as core design principles
• Curiosity, openness, and the ability to simplify complex systems
• Fast iteration supported by feedback and real-world testing
• A focus on outcomes adoption, reliability, time-to-provision, and overall user satisfaction
  
  

What We Offer

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern
• Pension and health insurance contributions
• Internal reward system plus referral program
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
• Vodafone, Raiffeisen Bank, Foodora, and other discount programs
• Up-to-date laptop and iPhone
• Parking in the garage for drivers or showers for bikers

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• Competitive salary, incentive pay, and many more
  
  

Ready to take up the challenge? Apply now!

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The date shown below is the earliest possible closing date for this posting. However, we sometimes extend the job posting period as needed, so please feel free to apply anytime you see the "Apply" button available. You may also reach out to the recruiter directly via https //www.linkedin.com/in/badumtss/

Required Skills

API Automation, API Design, API Development, API Integration, API Platforms, API Programming, API Standards, API Testing, Communication, DevOps, Platform Engineering, Scrum, Software Engineering, Software Tool Development, SRE Observability, Telemetry, Toolkit Development

Preferred Skills

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

Yes

Travel Requirements

10%

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

N/A

Job Posting End Date

03/6/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R384104