HR Services Manager 2

Job Profile

HR Services Manager 2

Job Family

HR Services

Time Type

Full time

Max Pay – Depends On Experience

$90,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description

The Assistant Director supports the operational and workforce initiatives of the John Shufeldt School of Medicine and Medical Engineering and School of Technology for Public Health (collectively, “the Schools”) and serves as a key partner to the Executive Director in advancing employee engagement, organizational culture, and HR operations. Working under the supervision of the Executive Director, the Assistant Director coordinates and implements programs, processes, and initiatives that align with the Schools’ mission, values, and strategic priorities.

The role provides operational leadership across HR services, payroll administration, compliance oversight, personnel coordination, and culture and engagement initiatives. The successful candidate will demonstrate the ability to maintain effective working relationships within a diverse population, provide excellent customer service, handle confidential and sensitive information, and work efficiently in an environment with frequently changing priorities.

Pay Range: $70,000 - $90,000; DOE

Essential Duties

HR Liaison & Employee Relations

• Serve as a primary liaison between the Schools, the Dean’s Office, and university HR partners.
• Partner with central HR to advise on employee relations matters, assist in resolving workplace concerns, and ensure departmental practices align with university policies.
• Promote a positive employee relations environment by establishing trust, maintaining confidentiality, and providing responsive support to faculty and staff.
• Balance organizational needs with employee concerns while maintaining professionalism and fairness.
• Coordinate employee leave and accommodation processes, including support related to the Family and Medical Leave Act and the Americans with Disabilities Act, working in collaboration with central HR and appropriate university offices to ensure compliance and appropriate documentation.
  
  

Recruitment & Faculty Hiring Coordination

• Coordinate recruitment processes for staff and student employees in collaboration with the Executive Director, hiring managers, and university HR partners.
• Serve as a key resource for hiring managers throughout the recruitment lifecycle, including job postings, applicant tracking, interview coordination, and onboarding activities.
• Collaborate with the Academic Personnel team to ensure faculty personnel actions are processed accurately and in a timely manner within the university HR system.
• Ensure recruitment and hiring activities comply with institutional guidelines, equal employment opportunity requirements, and applicable laws.
  
  

Organizational Culture & Engagement

• Support the Executive Director in fostering a workplace culture that reflects the Schools’ mission, values, and expectations.
• Assist in the development and implementation of programs that promote employee engagement, collaboration, and organizational alignment.
• Help analyze results and support initiatives designed to strengthen engagement, creativity, and commitment to the organization.
  
  

Payroll & Workforce Administration

• Serve as subject matter expert for payroll reconciliation and timekeeping processes.
• Monitor timesheet accuracy and ensure timely payroll processing for staff, faculty and student employees.
• Investigate discrepancies and coordinate resolution with appropriate university offices.
• Coordinate personnel actions related to faculty, staff, and student employees.
  
  

Audit Coordination & Compliance

• Lead preparation for internal and external audits related to HR and payroll operations.
• Maintain documentation verifying salary levels, approval hierarchies, and reconciliation processes.
• Ensure compliance with institutional policies, procedures, and reporting requirements.
  
  

Talent Development & Workforce Support

• Assist with programs that integrate organizational values into onboarding, talent acquisition, professional development, and employee recognition initiatives.
• Support workforce planning, retention strategies, and career progression opportunities for employees.
• Serve as a resource for faculty, staff, and students regarding HR policies, personnel processes, and benefits-related inquiries.
  
  

Data, Metrics & Reporting

• Support the development and implementation of data collection and reporting processes related to engagement initiatives and workforce operations.
• Establish and track metrics that measure progress toward organizational goals.
• Prepare reports and presentations for leadership to support informed decision-making.
  
  

Administrative & Operational Support

• Maintain personnel files and HR documentation in accordance with university guidelines.
• Prepare confidential correspondence and high-level reports for departmental leadership.
• Utilize HR and administrative software systems to support efficient workflows and accurate recordkeeping.
• Represent the department in university meetings and collaborative initiatives when appropriate.
  
  

Leadership & Supervision

• Supervise, train, and mentor assigned staff and student workers.
• Provide performance feedback and support professional development opportunities.
• Assist the Executive Director in monitoring employee performance and addressing workplace concerns when necessary.
  
  

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Other Duties

• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Regular review of completed tasks.
• Ability to lift and transport objects/items up to 20 pounds (light).
• Use critical thinking to make decisions and/or analyze and report data/results of tests conducted.
• Deliver presentations to a variety of audiences.
• Initiate confidential correspondence on behalf of the project.
• Conduct interviews over the phone or in person.
• Supervise staff and/or student employees.
• Work both independently and within a complex structured team.
• Able to exercise judgment within generally defined practices & policies to determine appropriate action.
• Use office equipment.
  
  

Desired Qualifications

• Experience working in higher education, government, or nonprofit environments.
• Master’s degree in Human Resources, Organizational Development, Business Administration, Public Administration, or related field.
• Four or more years of progressively responsible Human Resources experience.
• Demonstrated ability to collaborate effectively with diverse stakeholders across departments and organizational levels within a complex organization.
• Demonstrated ability to communicate effectively with employees, leadership, and stakeholders through written, verbal, and presentation formats.
• Experience managing sensitive employee relations situations, including conflict resolution and de-escalation.
• Demonstrated knowledge of supervisory practices, leadership principles, and employee engagement strategies.
• Experience supporting HR functions within healthcare, academic medicine, or complex organizational environments.
  
  

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk (moderate) distances to perform work.
• A hybrid work schedule may be considered.
• Position may involve shared offices/space.
• The primary work location is the Downtown Phoenix campus, but a presence on other campuses or at off-campus locations may be required.
  
  

Department Statement

Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.

The John Shufeldt School of Medicine and Medical Engineering at Arizona State University, a flagship component of the broader ASU Health initiative, is boldly re-imagining medical education by merging clinical medicine, biomedical science, engineering, and technology into one integrated student experience. Built from the ground up for today’s health-care challenges, the school trains physicians who not only provide exceptional patient care but also lead innovation, applying artificial intelligence, advanced diagnostics, and human-centered design to transform the future of medicine.

The School of Technology for Public Health at ASU is pioneering a new field that re-imagines public health infrastructure for the 21st century by creating more integrative, responsive and resilient systems to protect the health of people in Arizona and beyond. By teaching students to be “technofluent,” the School serves as a catalyst to build and deploy the products, programs and systems needed to shape the future of public health this decade and beyond.

Currently located on ASU’s Tempe campus, the Schools will be headquartered on the Downtown Phoenix campus with operations transitioning in Spring 2026.

Join us and you’ll be part of a team that is redefining health care — from clinic to community, from research to practice — and making a real impact for individuals, families, and populations today and for the future.

Driving Requirement

Driving is not required for this position.

Location:

Off-Campus: Phoenix

Funding

No Federal Funding

Instructions To Apply

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$19537.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV
  
  

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.