Senior Sales Team Leader

As a Sales Team Leader with Italian, you will manage a team of Digital Marketing Account Managers in Athens, who are part of Concentrix’s B2B network. Your team supports top brands in accelerating their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, you will help businesses scale efficiently and unlock new growth.

Essential Functions – Duties and Responsibilities:

Leadership and Motivation: Lead, develop, and motivate a team of Digital Marketing Account Managers. Guide them in supporting advertisers on a leading global search and digital advertising platform, using consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals

.
Sales Forecasting and CRM Management: Provide accurate sales forecasts and execute all required customer success motions. Ensure that CRM data is up-to-date and accurat

e.
Problem Solving and Support: Act as an enabler by removing both internal and external roadblocks, helping your team resolve challenges to support sales opportuniti

es.
Performance Monitoring and Coaching: Monitor and drive team call time and productivity. Conduct weekly performance reviews and coaching sessions with all team memb

ers.
Data and Trend Analysis: Analyze data, performance trends, and customer experiences to develop and implement strategic sales plays and best practices tailored to specific clients or territo

ries.
Market Awareness and Communication: Stay informed on developments in client products/services and market trends. Ensure that your team is informed about the latest industry direc

tions.
Client Escalation and Management: Serve as a point of escalation for client and respond promptly to any issues. Maintain communication with the Sales Director and client to foster strategic relatio

nships.
Revenue Maximization and Account Management: Effectively manage client accounts with a clear view of maximizing revenue. Communicate quarterly objectives clearly to

clients.
Collaboration and Reporting: Work closely with client on reporting and forecasting. Ensure team alignment with operating plan targets, sales targets, and client performance target

s (CPTs).
Training and Development: Collaborate with internal resources and external partners to develop a coaching and training platform focused on customer success and revenue retention. Ensure ongoing development of

the team.
Professionalism and Relationship Building: Maintain high levels of professionalism in all interactions with your team and clients. Build strong business relationships with both internal and external stakeholders to meet customer ex

pectations.
Cross-Functional Collaboration: Collaborate with cross-functional teams and management to optimize sales processes and systems, achieving a superior customer

experience.
Influencing Client Decisions: Lead your team to effectively influence buying and renewal processes, aiming for greater client

satisfaction.
Q

ualificat

• ions:Required:
  Minimum of 3 years in a B2B sales leadership role or similar, with a track record of success in customer experience an
• d team results.Knowledgeable in High-Performance Selling
• methodologies.Results-driven, with strong analytical, strategic, and oper
• ational skills.Excellent leadership, coaching, and people man
• agement skills.Experience in fast-paced, high-volume sales environments with t

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• ight deadlines.Strong communication skills in English (B2-C1) an
• d Italian (C2).Willingness to work on

site in At

• hens.Preferred:
  Ba
• chelor’s degree.Experience with Salesforce.com

or similar CR

• M.Why Choose Us?
  Stable Future: Secure your career with an indefinite contract and enjoy 14 s
• alaries per year.Relocation Package: Move to the vibran
• t city of Athens.Financial Growth: Competitive remuneration and monthly per
• formance bonuses.Everyday Benefits: Daily meal vouchers with Up H
• ellas Mastercard.Health Coverage: Additiona
• l Health package.Global Career Pathways: Opportunities for international ca
• reer advancement.Vibrant Community: Participate in exciting employee events and enjoy ou
• r lively culture.Wellness Focus: Access a free gym and wellness activities, and unwind at our rooftop cinema with
• Acropolis views.Gourmet Breaks: Enjoy meals at our state-of-the-art cor