Technical Solution Analyst

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%

Job Description

We are looking for a Technical Solution Analyst to transform fragmented technical information into a validated and structured baseline, produce traceable decisions, and deliver executive-ready outputs that guide the network consolidation roadmap while minimizing project risks

Working Hours / Collaboration

• This role requires a minimum 6-hour daily overlap with EST (Eastern Standard Time) to support collaboration with global stakeholders
  
  

Responsibilities

• Lead creation and maintenance of the end-to-end baseline inventory (sites, circuits, cloud accounts, interconnects, tooling, dependencies), driving toward the program’s completeness targets.
• Build and maintain architecture documentation:
• Current state and target state diagrams (DC, POP, AWS connectivity, security zones, traffic flows)
• Dependency maps (network to OSS/BSS, portals, provisioning, monitoring)
• Cutover runbooks and rollback checklists (in collaboration with architects and ops).

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• Run program hygiene artifacts:
• RAID log (risks, assumptions, issues, dependencies)
• Decision log and action tracker
• Workshop notes and requirements traceability.
• Produce executive-ready weekly dashboards and board-style summaries (what changed, what is blocked, what is next).
• Support business case inputs by structuring baseline cost drivers (circuits, colo, tooling, staffing) into analysis-ready formats.

Qualifications

• 4+ years of experience as a Technical Solution Analyst, Infrastructure/Network Analyst in telecom-adjacent programs.
• Strong ability to create structured inventories and diagrams (Visio or Lucidchart), plus PowerPoint storytelling.
• Comfort working with engineers on inputs and turning them into clean artifacts.
• Basic technical literacy in IP networking and cloud connectivity concepts (routing, segmentation, VPN, Direct Connect, TGW).
  
  

Nice to have

• Experience supporting network transformation or consolidation programs.
• Familiarity with compliance-related documentation expectations (audit trails, control evidence, logging and monitoring narratives).
  
  

Additional Information

We offer

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• ForeverRemote work culture: make the most of the flexibility that comes with remote work.
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities.
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
• Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law