AI Summary
We are seeking a Salesforce Systems Administrator to manage, optimize, and evolve our Salesforce platform, overseeing user onboarding, system health, and data governance while collaborating with cross-functional teams to support critical business operations.
Key Highlights
Manage Salesforce users and platform
Configure and customize Salesforce solutions
Support integrations and technical collaboration
Key Responsibilities
Manage Salesforce users, roles, profiles, and license allocation
Configure Salesforce solutions, including custom objects, fields, page layouts, flows, validation rules, and approval processes
Implement scalable solutions that align with Salesforce best practices
Support the ongoing evolution of the Salesforce platform across business teams
Monitor and maintain data integrity across Salesforce
Perform data imports, cleanup efforts, and ongoing data quality initiatives
Design and maintain reports and dashboards that support business insights and decision-making
Partner with stakeholders to ensure reporting aligns with operational needs
Manage Salesforce releases, upgrades, and platform updates
Conduct security reviews, system audits, and health checks
Coordinate deployments and support testing activities, including UAT
Support integrations between Salesforce and other enterprise systems
Work with developers and architects to implement scalable technical solutions
Provide advanced troubleshooting and support for Salesforce users
Technical Skills Required
Benefits & Perks
Relocation package
Remote work
Visa sponsorship available
Nice to Have
Experience with one or more Salesforce clouds
Experience with Apex fundamentals or development collaboration
Experience with Salesforce APIs and integrations
Job Description
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Shift4 is expanding globally and continuing to scale our Salesforce ecosystem. We are seeking a Salesforce Systems Administrator to help manage, optimize, and evolve our Salesforce platform.
This role is responsible for maintaining the health and performance of Salesforce while partnering with business and technical stakeholders to deliver scalable solutions. The ideal candidate has strong platform expertise, excellent problem-solving skills, and the ability to translate business needs into effective Salesforce solutions.
This position works closely with Business Analysts, Developers, and cross-functional teams to support critical business operations and improve system efficiency.
This role is onsite and can be based at any of the following Shift4 locations: Atlanta, GA / Tampa, FL / Center Valley, PA / Toronto, CAN. Relocation assistance may be available.
Key Responsibilities
Salesforce Administration & Platform Management
- Manage Salesforce users, roles, profiles, permission sets, and license allocation.
- Oversee user onboarding and deactivation while ensuring compliance with security and access policies. Maintain overall system health, performance, and stability.
- Configure Salesforce solutions, including custom objects, fields, page layouts, flows, validation rules, and approval processes.
- Implement scalable solutions that align with Salesforce best practices.
- Support the ongoing evolution of the Salesforce platform across business teams.
- Monitor and maintain data integrity across Salesforce.
- Perform data audits and implement governance best practices.
- Support data imports, cleanup efforts, and ongoing data quality initiatives.
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- Design and maintain reports and dashboards that support business insights and decision-making.
- Partner with stakeholders to ensure reporting aligns with operational needs.
- Manage Salesforce releases, upgrades, and platform updates.
- Conduct security reviews, system audits, and health checks.
- Coordinate deployments and support testing activities, including UAT.
- Support integrations between Salesforce and other enterprise systems.
- Work with developers and architects to implement scalable technical solutions.
- Provide advanced troubleshooting and support for Salesforce users.
- Deliver training and maintain documentation to improve user adoption and platform knowledge.
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- Partner with business stakeholders to gather requirements and translate them into technical solutions.
- Work closely with Salesforce Business Analysts and Developers within an Agile environment.
- 3+ years of Salesforce Administration experience.
- Experience supporting Salesforce in a business-facing environment.
- Strong experience with Salesforce configuration and platform management.
- Experience with requirements gathering, testing, and UAT coordination.
- Proficiency in managing: Users, roles, profiles, and permission sets
- Custom objects and fields
- Flows and automation
- Reports and dashboards
- Strong analytical and troubleshooting skills.
- Excellent communication and stakeholder collaboration abilities.
- Ability to manage multiple priorities in a fast-paced environment.
Interested in relocating to Canada? Check out our comprehensive Relocation Jobs in Canada page with detailed relocation packages and benefits.
- Experience with one or more Salesforce clouds, such as:
- Financial Services Cloud
- Service Cloud
- Sales Cloud
- Field Service
- CPQ
- OmniStudio / OmniScript
- Experience with:
- Salesforce APIs and integrations
- Apex fundamentals or development collaboration
- Gearset or Copado
- Salesforce Lightning Experience
- Agile delivery environments
- Holding one or more Salesforce certifications (i.e; Salesforce Admin, Business Analyst, etc.)
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