Support enterprise data center and server environments, including next-generation AI platforms. Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime. Troubleshoot system issues across hardware, firmware, and operating systems.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Immediate Hiring for a Data Center Technician/Service Engineer @ Ellendale North Dakota 58436/Childress Texas 79201 My client is targeting professionals like you. who has experience in
Different Locations (Relocation acceptable upon receiving job offer)
Ellendale North Dakota 58436/Childress Texas 79201
If you are interested, please share your updated resume to balamurali@idexcel.com
Job Title: Data Center Technician/Service Engineer
Position : W2 Contract
Duration : 10+ months
Pay Rate: $40.00/hr on w2
Job Description:
Job Posting Title: On-Site Service Engineer – AI Data Center
Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.
What You’ll Do
- Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
- Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on-call rotations and support extended coverage when needed
Looking to advance your Development & Programming career with relocation support? Explore Development & Programming Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
What You Bring
- Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
- Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving abilities
- Comfortable working independently on-site and communicating clearly with customers
- Willingness to learn and support emerging technologies, including AI platforms
Qualifications
- 3–5+ years of experience in technical support, field service, or data center roles
- Associate or Bachelor’s degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus, but not required
- Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
Proximity & Availability
- Candidate lives locally (within 15–45 minutes of the work site)
- Comfortable with daily commute
- Willing to work shifts and be on-call
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
Technical Ability
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
- Experience with server swaps and deployments
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
- Experience with water cooling servers (desirable, not required)
- Familiarity with Linux
- Has built PCs
- Follows provided Plan of Action (POA) from support
- Stays current with technology (reading, company announcements, continuous learning)
- Can handle the physical demands of the job
Documentation
- Provides real-time, detailed documentation
- Demonstrates good documentation habits
- Has experience in documentation
Communication & Team Fit
Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.
- Communicates clearly, directly, and proactively
- Is personable and articulate
- Provides detailed examples
- Works well in a team and maintains a positive attitude
- Does not require excessive prompting or give elusive answers
Work Ethic & Prioritization
- Demonstrates strong work ethic and accountability
- Can prioritize tasks based on severity and customer demand
- Shows initiative and thrives in fast-paced, critical environments
- No periods of inactivity, lack of initiative, or difficulty handling pressure
Security & Clearance
- Ability and willingness to obtain (or having held) a security clearance
Decision Outcomes
- Meets all criteria above and is recommended to move forward
- If not aligned with priorities, or concerns exist about communication, initiative, or work ethic, not recommended
Similar Jobs
Explore other opportunities that match your interests
Staff Product Quality Engineer for Actuators
Anduril Industries
Wiraa
