Interim IT Director

Client Engagement Details

Our client is a leading provider of high-end analytical and strategic support for investment firms, boutique consulting firms, banks and corporate business development teams primarily across the Middle East and Europe.

The end client is a research non-profit company with the mission to improve the lives of the world’s poor.

The interim IT director is not precluded from being selected for the permanent Director role.

With a core team of 6 staff, supported by external consulting firms, the IT function at our offices serves approximately 450 permanent staff. While WE operates through 20 country offices, staff are also based in and operate from a broader range of countries worldwide. The IT team therefore supports a highly distributed workforce with varying connectivity contexts. End-user computing is largely standardized with centralized identity and access management. We operate a predominantly SaaS-based technology environment, complemented by a limited number of cloud-hosted servers and virtual machines in Microsoft Azure (including Azure SQL, Azure Functions, and Ubuntu VMs) supporting custom applications, ETL processes, and automation.

• Availability: The engagement is for 10 hrs/week during a 3-month period to start.

What’s in it for you?

1. Learn and evolve your skills using the latest and greatest technology tools in a rapidly growing company.
2. Learn from the best people around you. We constantly challenge the status quo and invent new ways of building a great product.
3. 100% remote. Work anywhere, whether it is remotely in the comfort of your home, in a shared co-working space, in an RV on the beach, or while being a nomad in another country.
4. Work on challenging problems, innovate, and positively impact many people's lives while having fun doing it.

Required Qualifications

• Upper-intermediate to fluent speaking and writing English. Able to have a real-time conversation.

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• 5+ years of full-time hands-on IT Leadership/CTO experience.
• 5+ years of full-time hands-on data architecture/ETL (PHP, Azure, Python) experience.
• Must be comfortable overseeing data-intensive systems (cloud, ETL, integrations).
• Strategic judgment over hands-on coding.
• Experience acting as a senior escalation and decision authority for complex technical or operational incidents, including evaluating trade-offs and directing resolution by appropriate technical owners.
• Experience supporting mission-critical systems, where downtime or data issues have material operational impact.
• Experience overseeing or supporting information security and IT audit processes, including familiarity with common audit requirements, control frameworks, or third-party assurance expectations (e.g. SOC reports, internal or external IT audits).
• Experience coordinating delivery across internal teams and external service providers, with clear accountability for outcomes, timelines, and issue resolution.
• Demonstrated ability to communicate technical risks and decisions to non-technical stakeholders and senior leadership, including during incidents or high-pressure situations.
• Availability to engage immediately and provide focused, short-term leadership and oversight during a transition period.

Nice to Haves

• Experience acting in an IT leadership role during periods of transition or organizational change.
• Experience working in data-heavy, multi-country organizations, where system integration and operational complexity are high.
• Experience in the international development, humanitarian, or nonprofit sector, particularly in organizations operating across multiple countries.
• Familiarity with enterprise business systems similar to NetSuite and Salesforce, and their typical integration patterns.
• Familiarity with Power BI enterprise deployments and data warehouse architectures
• Experience operating in environments with information security, access governance, and compliance requirements, including donor-funded or regulated contexts.
• Experience working with or through a consulting or professional services model, coordinating blended internal and external teams.
• Experience contributing to or overseeing IT budgets, vendor cost management, or short-term financial planning.

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• Bachelor’s degree in Computer Science or equivalent demonstrated ability.

Frequently Asked Questions

What are your typical clients?

The majority of our clients are venture-backed startups at the growth stage. Usually, at this stage, the company already achieved a product-market fit and is looking to expand rapidly. That’s where we bring the best engineering practices, strong architecture, the latest technologies, and consistent processes to help companies scale.

What is the length of your engagements?

Most of our long-term full-time engagements last multiple years. It allows you to evolve your career with the client company taking on more responsibilities.

What’s your company size?

The Right Balance team is 55+ engineers going to 75+ by the end of the year. The current client size team is 51+ people. The timing is great to be a part of a rapidly growing team making meaningful contributions.

What happens if the engagement is completed?

Most of our engagements are long-term in nature. That said, if the current engagement is ramping down, we’ll present you with more long-term opportunities to transition into.

What are your core values?

• Client First: we only win when our clients win. We treat client challenges as our own.
• Ownership: we embrace responsibility, taking on challenges, getting them to completion, and enjoying getting things done.
• Quality: we’re passionate about achieving quality outcomes by applying meticulous attention to detail.