Atlassian Jira & Confluence Specialist

We are seeking a highly skilled Atlassian Jira & Confluence Specialist to join a dynamic UK-based organisation driving digital transformation and agile excellence. This pivotal role supports enterprise-level users by optimising Jira Software, Jira Service Management, and Confluence to align with Agile practices and business objectives.

This role requires relocation to Spain.

You’ll play a strategic and hands-on role, blending technical configuration with user support, governance, and continuous improvement. If you're passionate about automation, collaboration tools, and enterprise-scale impact, this is the opportunity to elevate your career.

Jira Administration & Configuration

• Configure, maintain, and optimise Jira Software and Jira Service Management environments
• Design complex workflows, permission schemes, screen configurations, and issue types
• Create advanced automation rules to streamline operations and reduce manual effort
• Manage integrations with CI/CD pipelines, code repositories, and ITSM platforms
• Monitor and maintain system performance, security, and stability

Confluence Management & Optimisation

• Administer Confluence spaces, permissions, templates, and content structures
• Promote standardised documentation through reusable templates and governance
• Ensure high-quality, accessible, and consistent knowledge management practices
• Lead efforts to structure Confluence content aligned with business needs

Consulting, Support & Training

• Act as a trusted advisor for Agile, product, and IT teams on Jira and Confluence best practices

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• Deliver workshops, user training, and knowledge-sharing sessions
• Resolve escalated configuration issues and complex incidents
• Support teams in aligning Atlassian tools with Agile and ITSM frameworks

Automation, Governance & Continuous Improvement

• Establish governance models and enforce platform standards and best practices
• Manage and optimise Atlassian Marketplace apps such as:
• X-Ray for test management
• ScriptRunner for advanced automation
• Insight/Assets for CMDB and asset management
• Automation for Jira, BigPicture, and other planning tools
• Collaborate with compliance, security, and enterprise architecture teams

Emerging Capabilities & AI Integration

• Explore and propose opportunities using Atlassian Rovo and AI-driven features
• Leverage intelligent automation and documentation tools to drive productivity
• Continuously scan for innovations to improve user experience and reduce overhead

Qualifications and Experience

Education & Experience

• 3–5+ years of experience administering Jira and Confluence in enterprise environments
• Experience working in regulated industries (finance, telecom, insurance, etc.)
• Familiarity with Agile methodologies, SAFe, and digital transformation initiatives

Technical Skills

• Advanced Jira configuration including workflows, schemes, and automation
• Deep understanding of Confluence administration and content structures
• Experience with key apps: X-Ray, ScriptRunner, Automation for Jira, Insight
• Comfortable working with Atlassian Cloud and/or Data Center deployments
• Familiarity with DevOps tools, APIs, and CI/CD pipelines is advantageous

Additional Requirements

• Willing to relocate to Spain
• Excellent written and verbal communication skills
• Strong analytical thinking, user empathy, and proactive problem-solving skills

If you'd like, I can also tighten this into a slightly more compelling, candidate-facing version with stronger positioning and flow.