VP of Talent Operations

Recruitment is fundamentally broken. This is widely acknowledged. The solution is far less understood.

This role exists for those who understand how to solve it.

Though positioned within People and Talent Operations, this is at its core a systems engineering and operations position where hiring serves as the subject domain. Expertise in recruiting methodology is not the expectation. The expectation is expertise in constructing systems that produce measurable outcomes — systems designed to scale, replicate, and withstand operational pressure.

The challenge is straightforward to articulate but difficult to implement: architect and maintain a system that reliably attracts the right talent into the organization, on schedule, meeting the appropriate quality threshold, and into positions where retention and performance are achieved. This system must function not only for routine, clearly defined requests, but also for ambiguous, mission-critical, and non-standard scenarios. The role demands continuous ownership, sound judgment, and the rigor to resolve problems in ways that reinforce system integrity rather than introduce bloat.

Managing stakeholders is essential. You will collaborate with senior leadership who bring strong perspectives, conflicting demands, and incomplete information. Formal authority will not be available. Success will come through establishing credibility, identifying shared objectives, and transparently communicating trade-offs — maintaining standards while ensuring stakeholders feel acknowledged and supported.

This is an AI-native operating environment. You will engage directly with AI tools daily, leveraging them to produce drafts, validate concepts, evaluate results, probe edge cases, and identify trends. You will not delegate concepts to engineers and wait for outputs. You will prototype, test, refine, document, and iterate independently, then collaborate with technical partners when productionization or hardening is required.

We value transparency and prefer not to waste your time. This role will not suit everyone.

If any of the following describe you, this is likely not the right match:

• You prefer identifying issues over delivering end-to-end solutions
• You rely on authority, organizational hierarchy, or designated ownership to drive work
• You delegate technical execution rather than engaging directly
• You interpret critique or resistance as personal rather than informational
• You optimize components in isolation without considering system-level impact
• You are drawn to the concept of repairing broken systems more than the execution
  
  

This is a global, remote position with significant autonomy and correspondingly high accountability. You are required to be available for a minimum of four hours overlapping U.S. business hours on weekdays. Beyond that window, your schedule is self-managed.

Finally, in the interest of honesty: our candidate evaluation process demands substantial effort. Most applicants commit significant time because the role itself demands it.

If reading this increased your interest rather than diminished it, we would welcome your application.

What You Will Be Doing

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• Architecting and refining end-to-end systems that convert unclear requirements into consistent, high-caliber results
• Engaging directly with senior stakeholders to define true constraints, articulate trade-offs, and establish shared definitions of success
• Applying AI tools daily to create, validate, evaluate, and iterate on system elements, followed by human oversight and quality assurance
• Taking full accountability for your work from initial concept through delivery, performance tracking, and continuous improvement — no handoffs or divided ownership
• Detecting patterns, diagnosing underlying causes, and evolving the system informed by outcomes and operational feedback
  
  

What You Won’t Be Doing

• Identifying issues and delegating execution to others
• Improving isolated components without accounting for systemic consequences
• Depending on formal authority, organizational structure, or escalation pathways to drive progress
• Routing all work through specialists rather than engaging hands-on
• Sidestepping complex problems, challenging stakeholders, or personal accountability
  
  

VP Of Talent Operations Key Responsibilities

Architect, own, and iteratively enhance the systems that consistently deliver high-quality hires on schedule and into positions where performance and retention are sustained.

Basic Requirements

• 5+ years of experience in business operations, people or talent operations, program management, or a similarly system-intensive role
• Direct experience hiring for your own team or function, with accountability for hiring outcomes (e.g., time-to-fill, quality, retention)
• Hands-on experience designing and implementing operational systems end-to-end, not just maintaining them

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• Experience creating org and operating artifacts such as role specs, org charts, ladders, RACIs, workflows, or decision frameworks
• Strong written operator: has produced SOPs, process docs, or post-mortems used by others
• Working knowledge of U.S. hiring practices and regulations, including compliance considerations
• Comfort working directly with senior leaders without formal authority
• Practical, daily use of AI in operational work, with attention to quality and trade-offs
• Availability for at least four hours overlapping U.S. business hours on weekdays
  
  

Nice-to-have Requirements

• Experience taking a system through multiple iterations based on performance and retention data
• Familiarity with low-code tools, automation platforms, or agentic workflows
• Experience building dashboards or visualizations for executive audiences
• Background in high-growth, high-accountability, or private-equity-backed environments
  
  

About Crossover

Crossover has been a pioneer of the remote work model since our inception in 2014 - helping thousands of people advance their careers. We specialize in full-time, long-term remote jobs - not short-term "gigs" or part-time freelancing side ventures. Our platform provides businesses with the fairest hiring on earth by basing 90% of the decisions on objective assessments of a candidate's skills and abilities to perform Real Work. Since we are 100% remote, people can work from anywhere and earn standardized and competitive compensation, regardless of where they choose to live.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with Crossover

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5712-TR-COUNTRY-VPofTalentOper.004