Senior Experience Design Lead

Lenovo United State
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AI Summary

Senior Experience Design Lead responsible for creating human-centric, disruptive Human AI experiences.

Key Highlights
Lead ideation and concept-gen process independently
Develop experience framework that can be scalable and executable
Mentor and support younger designers
Key Responsibilities
Conduct desk research and contribute to research-led user pain points and insights
Create experience prototype to demonstrate desired design and experience
Technical Skills Required
UX/UI design process SW Agile dev process SW product development experiences
Benefits & Perks
Paid relocation
Company sponsored benefits (mention not clear, only provided as link)
Nice to Have
Ecosystem Design experience involving HW
AI, mixed reality and disruptive technology

Job Description


We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

At Lenovo, people are at the heart of every experience we design. We believe technology should feel effortless, intuitive, and deeply human. If you’re driven to shape the next generation of Human‑AI experiences—and you thrive at the intersection of device and digital design—this is where you can make a global impact.

As part of our award‑winning Design + Innovation team (earning 65+ international design awards every year), you’ll lead a talented, diverse group of experience designers to push boundaries across Lenovo’s Intelligent Devices Group (IDG). You’ll collaborate closely with Design Research, Hardware Design, and CMF partners to build unified experiences that bridge physical devices and digital ecosystems—turning bold ideas into everyday simplicity for millions of users.

In this role, you will craft breakthrough Human‑AI experiences within the ONE Lenovo Software Innovation Engine, designing intelligent interactions that streamline life, elevate productivity, and transform how people engage with AI across devices and platforms. You’ll contribute to a world‑class design culture—and grow within it.

This position reports directly to the Executive Director of Design, ONE Lenovo Software Innovation Engine.

If you are passionate about creating human-centric, disruptive Human AI experience, we would like to invite you to join us as part of the award-winning Lenovo Design + Innovation Team and work in Lenovo’s North America Headquarter in Morrisville, NC, USA.

Responsibilities

  • Conduct desk research and be able to go both vertically and horizontally into the given opportunity area. Work with the internal Design User Research team to design based on research-led user pain points and insights.
  • Lead ideation and concept-gen process independently and create disruptive, user-centric Human AI experiences with both internal and cross-functional teams.
  • Develop experience framework that can be scalable and executable across products across different lines of business.
  • Create experience prototype to demonstrate the desired design and experience; test/validate by partnering with the internal User Research team.
  • Independently navigate, communicate and collaborate with both internal and external stakeholders/cross-functional teams, to drive strategic design alignment, build trust and credibility.
  • Proactively and effectively manage tasks and resources within budget and schedule.
  • Enforce and leverage repeatable design process, design tools and documentation to be efficient and effective.
  • Mentor, support, and inspire younger designers.

Basic Qualifications

  • 10+ years of relevant work experience in the consumer electronics industry or equivalent
  • Proven record in working on systematic and ecosystem-level user experience
  • Expert knowledge of UXUI design process, SW Agile dev process and SW product development experiences
  • A strong portfolio showcasing your work and design skills is required for consideration

Preferred Qualifications

  • 5+ years in design leadership positions in experience design function
  • Ecosystem Design experience involving HW
  • Passionate about AI, mixed reality and disruptive technology and actively hands on new tech and experience to develop user-centric POV
  • Comfortable working in the face of ambiguity, and able to balance immediate needs with long-term vision
  • Strong organizational skills; strong written, interpersonal, and communication skills. Demonstrated ability to manage workflow and communication with both external and internal stake holders.
  • Strong knowledge of SW Design System
  • Ability to travel for design meetings, attendance at conferences, or internal meetings.

This position will be working onsite in our North America Headquarters in Raleigh, NC. Our in office policy has adopted a hybrid schedule onsite 3 days/week. Candidates that are not already local to Raleigh, NC must be open to relocation.

Lenovo’s great benefits can be found at www.lenovobenefits.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.


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