Deliver incident management and advanced-level support for the AWS Platform. Serve as the initial point of contact for application developers. Implement and utilize automation to support the scalability of the environment.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Company
Enormous Enterprise LLC
Location:
Plano, TX
Posted
February 26, 2026
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Description
Cloud Engineer / Application Support Specialist
3 Positions
Location: Plano TX (submit within TX who is open for relocation)
W2 Candidates
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Big Plus: EKS/Kubernetes AND terraform
Key Responsibilities
- Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications
- Serve as the initial point of contact for application developers via a ticketing system.
- Communicate effectively with users at various organizational levels.
- Implement and utilize automation to support the scalability of the environment.
- Optimize operational processes to enhance efficiency, reliability, and security.
- Train users to self-diagnose and troubleshoot issues for expedited resolution.
- Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
- Provide support for public cloud environments, particularly AWS.
- Manage events and incidents efficiently.
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